Behavioral Health Staff: Documentation, Forms & Policies
Look-Up ONLY Users
Internal Behavioral Health and Recovery Services (BHRS) Staff & External county staff and contractors that need Look-Up Only access. (For example, PES, Correctional Health, Aging & Adult, and Administrators of BHRS/AOD that only need look-up access only).
1. Complete the required on-line Introduction to the Avatar Electronic Medical Record training and survey and BHRS Confidentiality & HIPAA for Mental Health & AOD training and short survey either online or LMS.
This site is designed for staff and contracted providers of BHRS Mental Health and AOD. We hope that you find this site easy to browse and full of useful information. Highlights of this site include a Training Calendar, Avatar Contractor Implementation – Workgroup Agendas & Minutes, Avatar Resource Documentation & FAQ’s, Forms and more. Check back regularly for the latest Avatar news and updates.
All new Behavioral Health and Recovery Services contractors that will be billing need to be set up in the BHRS billing system and need to apply for a Therapist Number.
Complete the appropriate Credentialing Form and fax it to BHRS Quality Management to gain a Therapist Number. These forms are also completed when there is a status changes.
If you also need Avatar access follow the instructions based on your desired level of access, see instructions for how to get Avatar Access.
Welcome to San Mateo County’s Behavioral Health and Recovery Services
In order to give you an initial orientation about the services available to you, we have carefully assembled this Welcome Packet that includes all the information you need to start accessing our network of care.
This information is available in paper form without charge upon request, you will receive a copy within 5 business days. Please contact your provider or the BHRS ACCESS Call Center at Toll Free: (800) 686-0101 or TDD for hearing impaired: (800) 943-2833
*Providers: Items with an asterisk* must be placed in the lobby of all BHRS County and Contractor Clinics.
Welcome sa Mga Serbisyo sa Kalusugang Nauugnay sa Pag-uugali at Pagpapagaling (Behavioral Health and Recovery Services) ng San Mateo County
Upang mabigyan ka ng panimulang oryentasyon tungkol sa mga serbisyong available sa iyo, maingat naming binuo ang Welcome Packet na ito na nagsasaad sa lahat ng impormasyong kailangan mo upang ma-access ang aming network ng pangangalaga.
*Mga Provider: Ang mga item na may asterisk* ay dapat ilagay sa lobby ng lahat ng Klinika ng County at Contractor ng BHRS.