Contact Us
Immunization Program
Call us for more information on low-cost vaccine clinics
24-Hour Emergency & Advice Line
for Aging Adults & Seniors
The TIES line is San Mateo County’s 24-hour information and emergency response line. It helps seniors, people with disabilities, dependent adults, and caregivers access the services they need to keep them safe. The TIES line is staffed by knowledgeable and experienced social workers and public health nurses.
Information and Referral
TIES line staff answer questions about the wide variety of services available through the County and in the community. The TIES line is the main entry point for services provided by the Aging and Adult Services Division.
ACCESS Call Center
For assistance in finding mental health and/or substance use services for someone who may be experiencing a mental illness and/or substance use condition, or for someone you are concerned about, call the Behavioral Health and Recovery Services ACCESS Call Center for information, an assessment and a referral based on individual needs.
Crisis Text Line
Provides free confidential 24/7 emotional support and information to people in any type of crisis.
Text “START” to 741741.
Report elder or dependent adult abuse
Hotline to speak to a trained staff member: 1-800-675-8437
Fax # for SOC 341 or 342 forms:
1-833-817-7482
Contact Office of Vital Statistics
Modified Hours
Until further notice Vital Statistics will be open to customers
and funeral homes from 9 a.m. to 11 a.m. for certified copies of
birth and death certificates.
Applications for medical marijuana cards will be on an appointment basis. Please call 650-573-2395 to schedule.
Home births / Out-of-hospital births will continue to be on an appointment basis as usual.
225-37th Avenue, Room 11
San Mateo, CA 94403