The Aging and Adult Services Hotline is San Mateo County’s
24-hour information and emergency response line. It helps older
adults, people with disabilities, dependent adults, and
caregivers access the services they need to keep them safe. The
Hotline line is staffed by knowledgeable and experienced social
workers and public health nurses.
For assistance in finding mental health and/or substance use
services for someone who may be experiencing a mental illness
and/or substance use condition, or for someone you are concerned
about, call the Behavioral Health and Recovery Services (BHRS)
ACCESS Call Center for information, an assessment
and a referral based on individual needs. BHRS serves San
Mateo County residents who have or are eligible
for Medi-Cal, or those who are uninsured.