Contact Us
Immunization Program
Call us for more information on low-cost vaccine clinics
24-Hour Emergency & Advice Line
for Aging & Older Adults
The Aging and Adult Services Hotline is San Mateo County’s 24-hour information and emergency response line. It helps older adults, people with disabilities, dependent adults, and caregivers access the services they need to keep them safe. The Hotline line is staffed by knowledgeable and experienced social workers and public health nurses.
ACCESS Call Center
For assistance in finding mental health and/or substance use services for someone who may be experiencing a mental illness and/or substance use condition, or for someone you are concerned about, call the Behavioral Health and Recovery Services (BHRS) ACCESS Call Center for information, an assessment and a referral based on individual needs. BHRS serves San Mateo County residents who have or are eligible for Medi-Cal, or those who are uninsured.
Crisis Text Line
Provides free confidential 24/7 emotional support and information to people in any type of crisis.
Text “START” to 741741.
Report elder or dependent adult abuse
Hotline to speak to a trained staff member: 1-800-675-8437
Fax # for SOC 341 or 342 forms:
1-833-817-7482
Contact Office of Vital Statistics
Modified Hours
As of June 15, 2021, Vital Statistics will be open to
customers and funeral homes from 8:30 am to 4:30 pm for
certified copies of birth and death certificates.
Applications for medical marijuana cards are accepted on a walk-in basis during regular office hours.
Record for home births / out-of-hospital births continue to be on an appointment basis. Please call (650) 573-2395 to schedule.
San Mateo, CA 94403