BHRS Quality Management

BHRS Quality Management Program

Got a question? Email your question HS_BHRS_ASK_QM@smcgov.org

Link to Telehealth Resources for Clients

Documentation Guides

• Guidelines for Providing Hybrid (In-Person and/or Remote) Service Delivery Documentation Guidance Updated 9.23.21 
• Mental Health Documentation Manual
• Medication Support Quick Guide
• Documentation Quick Guide - FAQ
• Avatar My Views
• Urgent Care Alert
• How to Use Microsoft TEAMS for Running Groups
• Remote Services Location Code FAQ

Forms

• BHRS Authorization and Consent Forms | Consent Tracking for Admins
• Other SOC Contractor Forms https://www.smchealth.org/bhrs/providers/soc
• Paper Version Treatment Plan Form Treatment Plan Flow Sheet
• Worksheets & Information about Assessment and Diagnosis  | Billable Mental Health Diagnosis| Youth Initial Assessment Worksheet Youth REasseAssessment Worksheet| Adult Initial Assessment Worksheet Adult Reassessment Assessment Worksheet 

Webinar Recordings 

Link to Quality Management Videos: County Staff | Contractors

BHRS Staff and other San Mateo County Health Department Staff may access QM training in the county LMS at www.smcgov.org/LMS

BHRS Contractors/Contract Agencies may access the LMS by creating an account at https://sanmateocounty.csod.com/selfreg/register.aspx?c=bhrscp01

Recent PowerPoints Presentations:

• Ask QM: Limits of Confidentiality and Health Information Exchange
• HIE FAQs
• CSI Assessment Timely Access 8.25.21
• AVATAR NOABD-NAR Form
• CSI Assessment Training 5.26.21
• Ask QM -FAQ: NOABD & Legal Questions
• NOABD
• Critical Incident Reports
• Ask QM -FAQ: Letters & ROIs
• Clinical Avatar Training
• Ask QM -FAQ : Working From Home & Legal Updates
• Ask QM FAQ : Mental Health Care Related
• Ask QM FAQ:TRIENNIAL MEDI-CAL CHART AUDIT FINDINGSMENTAL HEALTH
• Collaborting With Other Professionals
• Ask-QM FAQ_: Critical Incident Reports 
• Community-Focused Services:Guidelines Regarding Coding, Billing & Documenting
• Ask-QM FAQ: Release of Information
• Coding & Billing 2020
• Treatment Plan 2020
• Assessements Mental Health 2020
• Groups Mental Health 2020
• Legal Updates 2020

About the Quality Management Program

QM Work Plans

Quality Management Description | Quality Improvement Committee | Policy Management, Development, and Approval Process

QM Contact Information

Fax: (650) 525-1762
PONY: MLH 327
Address: 1950 Alameda de las Pulgas, Suite 157, San Mateo, CA 94403

Got a question? Email your question HS_BHRS_ASK_QM@smcgov.org