BHRS Quality Management
Behavioral Health & Recovery Services Quality Management
BHRS Quality Management Program
Quality Management is the act of overseeing all activities and tasks needed to maintain a desired level of excellence.
Quality Improvement Work Plan
QI Work Plan 19-20 | QI Work Plan 18-19 | QI Work Plan 17-18 | FY16-17 | QI Work Plan 15-16
End of Year Review- Quality Improvement Work Plan
Work Plan Year End Review 18-19 | Work Plan Year End Review 14-15 | Work Plan Year End Review 15-16 | Work Plan Year End Review 16-17 | Work Plan Year End Review 17-18
About the Quality Management Program
Quality Management Description | Quality Improvement Committee | Policy Management, Development, and Approval Process
QM Resources
Webinar Recordings
- NEW Video: Coding & Billing for Meeting with Other Professionals | PowerPoint: Coding & Billing for Meeting with Other Professionals
- Video: Coding & Billing for Traveling to Appointments and Providing Services in the Community-BHRS MH Staff & Contractors | PowerPoint: Traveling Around Providing Services in the Community
- Video: Coding for Progress Notes & Documenting Services | PowerPoint: Coding for Progress Notes & Documenting Services
- Video: Assessment & Treatment Plan Webinar: Part 1-Assessments | Video: Assessment & Treatment Plan Webinar: Part 2-Assessments | Video: Assessment & Treatment Plan Webinar: Part 1-Treatment Plans | PowerPoint: Assessments & Treatment Plans | Resources Selecting the Correct Diagnosis in Avatar |Treatment Plan Flow Sheet
Mental Health SOC Documentation Updates
- Quick How 2- Documentation Updated 2020 | Documentation Help Guide
- General Presentation Documentation Updated 2018 | Avatar Staff Presentation Documentation Updated 2018
- Video- Updated to Avatar Client & Recovery Treatment Plan
- Updated Paper Version Treatment Plan Form
- Treatment Plan Flow Sheet
- Policy Memo 11-17
Progress Notes with Face to Face, video (10 min), How to Guide Progress Notes
About Avatar
Make sure to open your browser up to the full screen. The training takes 10 minutes.
Assessment and Diagnosis
NEW Selecting the Correct Diagnosis in Avatar
Consents
QM Contact Information
QM office (650) 573-3431
Fax: (650) 525-1762
PONY: MLH 327
Address: 1950 Alameda de las Pulgas, Suite 157, San Mateo, CA
94403
Got a question? Email your question to jmealey@smcgov.org
Consumer Problem Resolution & NOA: 19-01
Client Rights
Consumer Problem Resolution & NOA: 19-01 Policy 19-01
SUPERSEDES: 04-10 Notice of Action, 03-03 Consumer Problem Resolution System
New Policy June 2019, Technical edits and Translated attachments
added, October 10, 2019; Technical Revision January 9, 2020
Attachment A: Amended January 9, 2020
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Find a Behavioral Health Provider/Program
Mental Health and Substance Use Services Directory
Find a Provider
Find a mental health and/or substance use provider in the San Mateo County Behavioral Health and Recovery Services (BHRS) network below. Services are offered through county operated clinics and programs, contracted community agencies and private providers.
All Mental Health Clinics provide the range of Targeted Case Management and Specialty Mental Health Services (SMHS) including Intensive Home Based Services (as appropriate) and Intensive Care Coordination. Therapeutic Foster Care (agencies) that are Mental Health MediCal Certified are listed under Mental Health Clinics.
Limitations of Information Provided: BHRS strives to assure the information in this directory is accurate and relies on the provider to submit new information as it becomes available and this directory listing is reviewed at regular intervals. Services may be delivered by an individual provider, or a team of providers, who is working under the direction of a licensed practitioner operating within their scope of practice. Only licensed, waivered, or registered mental health providers and licensed substance use disorder services providers are listed on the BHRS Provider Directory.