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BHRS Quality Management

Overview

BHRS Quality Management
Click the tabs below for more information

DOCUMENTATION RESOURCES

Documentation 

Documentation Manual (CalAIM) – Published 6/20/2024

Worksheets

Youth Initial Assessment Worksheet Youth Re Assessment Worksheet
Adult Initial Assessment Worksheet Adult Re Assessment Worksheet

Coding Resources

  • Location Code Index (CalAIM) (Coming Soon!)

Location Codes (Pre-CalAIM) – Use these guidelines until the new Location Code Index (CalAIM) is published.
Service Codes Cheat Sheet (FY23-24) (Last Updated: 5/24/2024) – Use for all notes written before 7/1/2024.
Service Codes Cheat Sheet (FY24-25) - Use for all notes written on or after 7/1/2024.

Scope of Practice Matrix

Scope of Practice Matrix

Remote Services

Link to Telehealth Resources for Clients

How to Use Microsoft TEAMS for Running Groups

Avatar Resources

Avatar NX Updates
Avatar My Views
Urgent Care Alert
Clinical Avatar Training

Special Topics

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BHRS AUTHORIZATION AND CONSENT FORMS

Link to BHRS Authorization and Consent Forms 

CONTRACTOR FORMS 

Contractor Forms: https://www.smchealth.org/bhrs/providers/soc

WEBINAR RECORDINGS & POWERPOINTS

QM Webinar Training Schedule 

QM CalAIM Live Webinar Schedule 2024

Webinar Recordings

Link to Quality Management Videos: County Staff | Contractors

BHRS Staff and other San Mateo County Health Department Staff may access QM training in the county LMS at www.smcgov.org/LMS

BHRS Contractors/Contract Agencies may access the LMS by creating an account at https://sanmateocounty.csod.com/selfreg/register.aspx?c=bhrscp01

Webinar PowerPoints

CalAIM Training Series 2024
  • Documentation Manual Training PPT – 6/20/2024
  • Access/Medical Necessity Training PPT (Coming in July!)
  • Service Codes Training PPT (Coming in August!)
  • Progress Notes Training PPT (Coming in September!)
  • Assessment Training PPT (Coming in October!)
  • Care Planning / Problem list Training PPT (Coming in November!)
  • Bonus Z-Code Training (Coming Soon!)
NOABD 

NOABD
AVATAR NOABD-NAR Form

Client & Services Information (CSI)

CSI Assessment Timely Access 8.25.21
CSI Assessment Training 5.26.21

Legal 

Legal Updates 2020

Incident Reports 

Critical Incident Reports
Ask-QM FAQ_: Critical Incident Reports

Health Information Exchange (HIE)

Ask QM: Limits of Confidentiality and Health Information Exchange
HIE FAQs

Remote Services

Intro to Zoom Health

QM UPDATES

What’s New QM

For the latest updates from the BHRS QM Team, check out our What’s New one pagers.

DHCS Info Notices

For more information about new requirements from The Department of Health Care Services, click the link below to view their Information Notices. 

Link to DHCS Mental Health & Substance Use Disorder Services and Behavioral Health Information Notices

BBS Website

For more information about new requirements from The Board of Behavioral Sciences, click the link below. 

Link to Board of Behavioral Sciences Website

BBS Supervisor Resources 

CalAIM INFORMATION 

Introduction to CalAIM

The following presentations were developed by CalMHSA to assist counties in understanding the changes related to CalAIM.
* Information specific to contract providers is coming soon. 

Welcome to CalAIM: Then vs. Now

CalAIM Related Polices 

The following policies were developed by CalMHSA and adopted by BHRS to be in compliance with the CalAIM changes. 

NON-BHRS PROVIDER 5150 TRAINING

This training will NOT open in Internet Explorer 11, you must play this in Chrome or another browser. 

Last Updated 08/06/2021: Training Duration: 30 minutes

This training is intended for Mills Hospital, VA, Kaiser Permanente, Sutter Health and other contracted non-BHRS providers to complete the San Mateo County 5150 Certification Training.

This is a required training for any contracted clinical or hospital staff requesting 5150 writing privileges.  The purpose of this training is to provide a basic orientation to the current laws governing involuntary detention. If you are qualified you will be emailed your 5150 certification card.

  • At the end of the training there is an attestation and survey. If you do not completely fill out the attestation and survey you will not be issued a 5150 card.
  • Print the test at the end of the training for your records.
  • If you are issued a 5150 card from San Mateo County, BHRS Quality Management will email you or your agency representative the card within 7 days of completing the training and survey.
  • If you do not receive an emailed 5150 card from San Mateo County BHRS Quality Management, you are not certified to write a hold in San Mateo County. 

Please email us with your questions at: HS_BHRS_ASK_QM@smcgov.org

Training link:

San Mateo County 5150 Certification Training

ABOUT QUALITY MANAGEMENT

Quality Management Description
Quality Improvement Committee
Policy 08-02: Policy Management, Development & Approval Process 

QUALITY MANAGEMENT WORKPLANS

Mental Health & SUDS

Quality Improvement Workplans 

MH & SUDs Work Plan FY2023-2024
MH & SUDs Work Plan FY2022-2023
MH & SUDs Work Plan FY2021-2022
MH & SUDs Work Plan FY2020-2021
MH & SUDs Work Plan FY2019-2020

End of Year Review – Quality Improvement Work Plan

MH & SUDs Work Plan Year End Review FY2019-2020
MH & SUDs Work Plan Year End Review FY2020-2021
MH & SUDs Work Plan Year End Review FY2021-2022
MH & SUDs Work Plan Year End Review FY2022-2023

QM CONTACT INFORMATION 

1950 Alameda de Las Pulgas, Suite 157
San Mateo, CA 94403

Fax: (650) 525-1762
PONY: MLH 327

Email Addresses

For general questions: HS_BHRS_ASK_QM@smcgov.org

For submitting forms such as IRs, Change of Provider, Block Chart
Requests, Subpoenas, Records Requests, etc.:
HS_BHRS_QM@smcgov.org

For PAVE related support: HS_BHRS_PAVE@smcgov.org

For IRB Submissions or Inquiries: HS_BHRS_IRB@smcgov.org