Report a Problem
Report a Problem
Report a problem with your apartment, a meal you ate at a restaurant, or find out how to dispose of a dead animal on your property.
Restaurants
The Health System’s Environmental Health works to keep your food safe to eat. Food program staff:
Housing
Rent Relief:
California COVID-19
Rent Relief Program
California COVID-19 Rent Relief Program
status for San Mateo County residents
Property Owners and Managers – Prevent Housing Violations
FREE WEBINAR FOR PROPERTY OWNERS AND MANAGERS:
PREVENTING THE MOST COMMON HOUSING VIOLATIONS
DATE: March 29, 2023
TIME: 12:00pm - 1:00pm
Ensure your property is safe, healthy, and ready for housing inspection by attending our free ZOOM webinar for property owners and managers. The webinar will highlight the County’s five most common rental housing violations and best practices to prevent them, presented by San Mateo County Environmental Health Services’ Housing Inspection Program.
Address common housing violations before your next inspection.
For additional information on the Housing Inspection Program please review the Housing Inspection Program Packet.
Sign up to receive important housing program email and/or text notifications
Tenant Resources
To file a complaint about:
- Leaking roofs
- Faulty plumbing
- Inadequate heating
- Substandard electrical problems
- Pests (including rodents and cockroaches)
- Mold
- Lead
Pests & Wildlife
To file a complaint about pests (including rodents and cockroaches) in these places:
- Rental properties (apartment buildings with 4 units or more)
- Hotels, motels, bed and breakfasts
- Mobile home parks (within unincorporated San Mateo County)
- Organized camps
- Employee housing
- Detention facilities
Call (650) 599-1112 or use the Online Complaint Form.
Stormwater Pollution
Only stormwater is allowed to enter into the storm drain. The cities and County of San Mateo protect stormwater from pollution by inspecting industrial and commercial businesses, managing construction and redevelopment activities, and providing education and outreach to businesses and residents of San Mateo County. Help protect our community and waterways by reporting stormwater pollution when you see it.
Environmental Pollution
The Hazardous Materials Program protects public health and safety and the environment from improper handling and/or disposal of hazardous materials.
If you are aware of suspected illegal or unauthorized activity that might impact public health or the environment, please report it by filing out the Online Complaint Form or calling (650) 372-6200.