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Report a Problem


Report a Problem

Report a problem with your apartment, a meal you ate at a restaurant, or find out how to dispose of a dead animal on your property.



The Health System’s Environmental Health works to keep your food safe to eat. Food program staff:



First, when in doubt, throw it out! If you think there’s a problem with any food product, don’t consume it.



Rent Relief: 

California COVID-19 Rent Relief Program
California COVID-19 Rent Relief Program status for San Mateo County residents

Property Owners and Managers – Prevent Housing Violations


On March 29, 2023, the San Mateo County Environmental Health Services’ Housing Inspection Program gave a presentation on Preventing the Most Common Housing Violations, in support of safe and healthy properties ready for housing inspection. The webinar highlighted the County’s five most common rental housing violations and best practices to prevent them. The presentation is accessible here.

Address common housing violations before your next inspection.


For additional information on the Housing Inspection Program please review the Housing Inspection Program Packet.

Sign up to receive important housing program email and/or text notifications

Housing Application

Housing Inspection FYI Flyer

Tenant Resources

To file a complaint about:

  • Leaking roofs
  • Faulty plumbing
  • Inadequate heating
  • Substandard electrical problems
  • Pests (including rodents and cockroaches)
  • Mold
  • Lead

Pests & Wildlife

To file a complaint about pests (including rodents and cockroaches) in these places:

  • Rental properties (apartment buildings with 4 units or more)
  • Hotels, motels, bed and breakfasts
  • Mobile home parks (within unincorporated San Mateo County)
  • Organized camps
  • Employee housing
  • Detention facilities

Call (650) 599-1112 or use the Online Complaint Form.


Stormwater Pollution

Only stormwater is allowed to enter into the storm drain. The cities and County of San Mateo protect stormwater from pollution by inspecting industrial and commercial businesses, managing construction and redevelopment activities, and providing education and outreach to businesses and residents of San Mateo County. Help protect our community and waterways by reporting stormwater pollution when you see it.


Environmental Pollution

The Hazardous Materials Program protects public health and safety and the environment from improper handling and/or disposal of hazardous materials.

If you are aware of suspected illegal or unauthorized activity that might impact public health or the environment, please report it by filing out the Online Complaint Form or calling (650) 372-6200.