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Coronavirus

Overview

Novel Coronavirus (COVID-19)

San Mateo County Health is working closely with the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC) to respond to novel coronavirus and its potential impacts on the Bay Area. 

Post

Health Officer Statements and Orders

May 2020 Health Orders

05/22/20 Health Officer Order Appendix C-2 Allowed Additional Activities

05/22/20 Health Officer Order Appendix C-1 (revised) Additional Businesses Permitted to Operate

05/19/20- Health Officer Order Face Covering (revised)

05/15/20- Health Officer Order Shelter In Place 

 

05/15/20- Health Officer Order Appendix B-1: Small Project Protocol

05/15/20- Health Officer Order Appendix B-2: Large Project Protocol

05/15/20- Health Officer Order Appendix C-1 Additional Businesses Permitted to Operate

05/15/20- Health Officer Order Appendix C-2: Allowed Additional Activities

05/14/20- Health Officer Order Home Quarantine (Revised)
(Spanish)(Chinese-Simplified)(Tagalog)(Portuguese-Brazil)(Russian)

05/14/20 Health Officer Order Appendix A: Home Quarantine Instructions
(Spanish)[Chinese-Simplified](Tagalog), (Portuguese-Brazil)(Russian)

05/14/20 Health Officer Order Home Isolation (revised)
(Spanish)(Chinese-Simplified)(Tagalog)(Portuguese-Brazil)(Russian)

05/14/20 Health Officer Order Appendix B: Home Isolation Instructions
(Spanish)(Chinese-Simplified)(Tagalog)(Portuguese-Brazil)(Russian)

05/13/20- Health Officer Order Optum Test Sites

05/11/20- Health Officer Order Allow Car Based Gatherings

05/11/20- Appendix A: Car Gathering Plan

Previous Orders

April 2020 Health Orders

4/29/20 - Health Officer Order Revising Shelter In Place Through May 31
(Spanish), (Chinese Simplified)(Tagalog)(Portuguese-Brazil)(Russian)
 

4/29/20 - Appendix A: Social Distancing Protocol (Updated April 29, 2020)
(Spanish)(Chinese-Simplified)(Tagalog)(Portuguese-Brazil)(Russian)
 

4/29/20 - Appendix B-1: Small Construction Project Safety Protocol 
(Spanish), (Chinese-Simplified), (Tagalog), (Portuguese-Brazil), (Russian)
 

4/29/20 - Appendix B-2: Large Construction Project Safety Protocol
(Spanish), (Chinese-Simplified), (Tagalog), (Portuguese-Brazil), (Russian)
 

4/17/20 - Health Office Order Generally Requiring Members of the Public and Workers to Wear Face Coverings
(Spanish), (Chinese-Simplified), (Tagalog), (Portuguese-Brazil), (Russian)
 

04/15/20 - Health Officer Order for Residential Care Facilities to Expand Screening & Monitoring
(Spanish), (Chinese-Simplified), (Tagalog), (Portuguese-Brazil), (Russian)
 

4/13/20 - Health Officer Order revises the revised School Operations Modification Order

04/06/20 - Health Officer Home Isolation Order
(Spanish)(Chinese-Simplified)(Tagalog)(Portuguese-Brazil), (Russian)
 

04/06/20 - Health Officer Home Isolation Instructions (Appendix to Order)
(Spanish), (Chinese-Simplified), (Tagalog), (Portuguese-Brazil), (Russian)
 

04/06/20 - Health Officer Home Quarantine Order
(Spanish)(Chinese-Simplified)(Tagalog)(Portuguese-Brazil)(Russian)
 

04/06/20 - Health Officer Home Quarantine Instructions (Appendix to Order)
(Spanish), (Chinese-Simplified), (Tagalog), (Portuguese-Brazil), (Russian)
 

March 2020 Health Orders

03/31/20 - Health Officer Order Extending Shelter in Place Through May 3

03/24/20 - Health Officer Order COVID-19 Testing Facilities to Share Results with Public Health
 

03/16/20 - Health Officer Order for Shelter in Place  
(Spanish), (Chinese-Traditional)
 

03/14/20 - Health Officer Order Banning Mass Gatherings of 50 or More

03/13/20 - Health Officer Order Modification of School Operations
 

03/12/20 - Health Officer Order Banning Mass Gatherings
 

03/11/20 - Health Officer Order Barring Visitors from Skilled Nursing Facilities
 

Health Officer Statements

Message from May 4, 2020

Please read or reread my statements below from 4/13/20, 3/23/20, 3/16/20, 3/10/20, 3/5/20, and 2/27/20 to get a better understanding of where we find ourselves today and actions you can take to protect yourselves and your family.  

Without doubt, we will get through this, but it will remain difficult for all of us for a long time.  You must prepare yourselves for the possibility, that as restrictions loosen now, that they may need to be reinstituted at a later date.  The new Order, effective today, is being extended for four weeks.  It is being extended, in its current form, reluctantly. It is clear San Mateo County is moving into the next stage of this crisis and that we will require a different framework to balance many competing interests. An Order based on a framework of essential and non-essential business categories was absolutely necessary and appropriate in the earliest stages of this crisis. I am very grateful that the State issued an Order based on this framework several days after we in the Bay Area did. If we continue to have the public’s cooperation, I have great hope that the indicators we are monitoring will continue to improve and this Order can be revised before May 31, 2020 in a manner that focuses more on behavior (social distancing, face masks, etc.) and risk of disease transmission in contrast to categories of businesses (essential vs. non-essential). However, for me to issue such an Order, the State first needs to revise its Order to allow it. While, the Governor has indicated that the State will do so in weeks, not months, the actual date is uncertain. Modification by the State of its Order is a pre-requisite for such a change here.

We are entering the period of trade-offs as mentioned in my last statement.  This period will require gut-wrenching decisions, both by policy makers as well as individuals and families, as we slowly reopen certain segments of society.  This is a balancing act of the most unprecedented kind.  You will have to make your own decisions as to the level of risk you and your family are willing to take on as the restrictions loosen.  And your decisions are not yours alone as they will affect others in unpredictable ways.  The decisions I need to make about the slow reopening are based on public health considerations balanced by many other competing interests.  These decisions allow activities that, while allowing the spread of the virus, are specifically designed to slow spread in the population and therefore reduce the chance of an uncontrollable and unmanageable surge.  The surge that you have seen in other places in the US and world, but, thankfully, have not seen here, was probably due to the early and aggressive action here.  

These decisions about restrictions are not designed to eliminate all transmission.  People at all levels of risk should know, if they venture out, and interact with others outside of their households, that they have a chance of getting infected and passing the virus on to their household members.  For example, the loosening of restrictions on summertime educational and programmed activities of children for all ages in small groups is one of the loosened restrictions in the current Order.  This reduces the chance of spread in the children who participate by allowing these activities only in small stable cohorts of children, but it does not eliminate the spread.  Children who participate in these activities have a higher chance of getting infected and taking it back into their families than those who are never let out of their house.  The balance here is the developmental needs of children, who may have lifelong adverse ramifications if these needs are not met, and the risk of transmission to high risk family members, which may or may not result in serious illness or death.  Letting children interact more, even in small stable cohorts, must also take into account the needs and risks of the adults who staff these summertime activities.

These reopening decisions are not done without many other considerations.  They are coupled with an aggressive containment strategy, a much more widespread testing strategy and hardening of the healthcare system with additional equipment, PPE and surge capacity.  The testing and containment strategy work in concert to try to rapidly identify cases and contacts to cases, investigate those cases and contacts, and isolate the cases and quarantine the contacts with close monitoring.  A large public workforce is being mobilized to undertake these endeavors. 

The next step in reopening businesses will probably be to allow those, regardless of what the business does, that can comply with and implement social distancing protocols to reopen under those procedural constraints, somewhat similar to what you now observe in grocery and other stores that are open.  These businesses should now begin thinking about how this would apply to their operations and what modifications need to be made.

Unfortunately, deaths due to the virus will continue at a significant level.  People at high risk should continue to take all precautions to avoid infection.

As always, special thanks to our first responders, law enforcement, healthcare, public health, grocery store and other essential workers who are keeping us healthy, safe and fed during this crisis.

Message from April 13, 2020

Please read or reread my statements below from 3/23/20, 3/16/20, 3/10/20, 3/5/20, and 2/27/20 to get a better understanding of where we find ourselves today and actions you can take to protect yourselves and your family.  

We continue to be in a very challenging situation.  This situation has impacted every aspect of our lives and will continue to do so for a long time.  There are several bits of good news.  By many accounts, there has been extraordinary adherence to the Shelter-in-Place (SIP) orders which were put into place here earlier than in other places in the country.  There is no perfect adherence, by any means, but it seems to be the major reason for lowering the rate of new infections to a stable level.  The adherence has been so good, in fact, the models we’re using to predict our future state don’t seem to be able to account for this fact.  It appears that we have flattened the curve, at least this first curve, for now.  I am hopeful we have avoided the catastrophe that New York and Italy experienced, for the time being.  Everyone who is cooperating with the orders and law enforcement and others who are enforcing the orders should be commended in the highest possible way.  Although it may not seem like it, you are doing your part, you are serving your community by limiting your contact with others.  Thank you.  And, as always, special thanks to our first responders, healthcare workers, and other essential workers who are keeping us safe and fed during this crisis.

TRADE OFFS. Without doubt, we will get through this.  But we need to be very deliberate about our next steps.  If we don’t take our next steps carefully, we will experience the worst of what this virus has to offer.  What we’re being faced with, in our immediate future, are trade-offs of the most significant kind.  We have to find a way to increase the immunity of the population (in public health terms, this is called “herd immunity”) slowly and methodically, while minimizing death, with equity in mind, while not overloading the healthcare system, and minimizing economic damage.  Many of these considerations work in opposite directions.  An effective vaccine or effective medical treatments would certainly make our path forward much easier, but neither of these seem to be available to us in the short or medium term.  There is no playbook for the decisions we face or the balance we should attempt to maintain between these competing interests.  Some very smart people have put forth some criteria that should be considered regarding how to slowly unwind the SIP orders and we are considering all of them now.  Most of these decisions have very limited underlying supporting data.  One thing I do know is that releasing the restrictions on movement and gatherings too soon, or in not an incremental enough way, will diminish the gains we’ve made and will unleash the very thing we are attempting to avoid.  Herd immunity is typically 70-80+/-% based on the characteristics of the disease.  So we have a long way to go.  There are no quick fixes.

DATA. There has been some concern expressed that we’re not being transparent enough with the data.  Everyone would like more data.  Well, I too would like more data.  There simply is not a lot of data either about the virus itself, how and why it spreads so easily, how and why it causes such devastating disease in some folks, or how it’s spreading here.  For those who are deeply steeped in working with data, as I and my staff are, you know that datasets have their own personalities, their own strengths and their own weaknesses.  You know that data can either lead you to an approximation of the truth, or data can mislead you and cause you to make incorrect conclusions and, therefore, take wrong actions.  The data we have is, simply, very limited.  This is based on the facts that many characteristics of the virus are unknown and that testing remains very constrained here.  This requires us to synthesize estimates from very different sources of data that may be more qualitative in nature.  For the data that is put up on our website, except for the hospital level data, which is mostly accurate, I tend to look at it skeptically, specifically the cases and the deaths, not because those aren’t accurate from what we know, but because they don’t reflect what’s actually going on very well.  People generally want data to be able to make informed decisions about lowering their risk.  The data we have, if it were to be presented to you on a more granular level, would be misleading, and I believe, downright deceptive.  This is what I think you need to know.  This virus appears to be wildly transmissible especially within households or congregate settings.  Your risk from contracting the infection from any human you encounter in San Mateo County and outside your immediate household continues to be substantial unless you take all the recommended actions to protect yourself.  I hesitate to give you the following numbers, because first of all they are a guess, and secondly because some will think they are too low to take action.  My best guess is that approximately 2-3% of the SMC population are currently infected or have recovered from the infection.  That’s around 15-25,000 people and they are all over the county and in every community.  I don’t believe this number is off by a factor of 10, but it could be off by a factor of 2 to 3.  Without the SIP, it could have well been over 50-75,000 by now, and that would have overwhelmed our healthcare system.  So if you want to get a sense of how many infected or recovered cases are around you, just multiply your city population by 2 or 3%.  My best guess on the number of people who are capable of transmitting the virus now is just under 1%, or approximately 5-7,000 people.  These numbers are likely to be more accurate than the numbers we are sharing on our website.  I know that sounds ridiculous, but these estimates are better than the direct counts that I can currently provide you.  That’s the status of our testing data at the moment.  I anticipate, and am hopeful, that our estimates will improve remarkably over time.

Scott Morrow, MD, MPH
San Mateo County Health Officer
April 13, 2020

Message from March 23, 2020

Please read or reread my statements below from 3/16/20, 3/10/20, 3/5/20, and 2/27/20 to get a better understanding of where we find ourselves today.

As I write this, I am both immensely grateful and exceedingly disappointed. We are in a grave crisis. I believe the virus is growing at an exponential rate in our county. Unless everyone does their part and follows the County’s Shelter-in-Place order and the Governor’s Safer at Home order, we will be facing an Italy-type catastrophe very soon. These orders are not recommendations, they are rules to be followed. My disappointment stems from the fact that many people just aren’t taking this seriously and going about their business as if nothing has changed. Our world has profoundly changed in an instant. It is now up to you all, the community, to decide what you want your future to be. If you decide you want to do your own thing and follow your own rules, you disrespect us all. You spit in our face, and you will contribute to the death toll that will follow. For those of you who say: “nobody tells me what to do,” now is a time to make an exception. You can go back to being ornery in the future.

Keeping humans apart from other humans is the only tool we currently have to slow this virus’ spread. This is a particularly fraught dilemma, as humans are social animals and they need each other, but we need to make every possible effort to avoid contact with each other.

For families in different households, do not mix your households at this time. As hard as this is, do not gather in any way outside of immediate households. As for outdoor exercise, people certainly need to get out, but do this in your own immediate neighborhoods. Do not drive except to provide or obtain an essential service. Do not go into other neighborhoods for recreation. This increases the risk of virus spread. Always maintain social distance. Wash your hands frequently and follow all the other recommended actions.

I’m grateful for the enormous amount of activity and the enormous amount of resources, from both the public and private sectors, going into protecting us and going into our healthcare system surge capacity. I am grateful that many people are taking this seriously and are doing everything they can to slow the spread of this virus. You are heroes for doing this.

I am deeply grateful for and everyone should thank God for our first responders and our front line medical and public health personnel. They are taking on personal risk to take care of you. They are heroes for doing this.

As for the supply shock, please lower your expectations of what you can get and when you can get it. Be grateful for anything that you can get. The capacity to deliver instant gratification is over.

As for the demand shock, look around and determine which small businesses you’d like to see still in your community when this is over. Then patronize them. Even if they are not open and you can’t get goods and services from them, you may want to consider paying them for services you might have received from them or they will be gone.

VOLUNTEER. Your community needs you now. There are many, many things that need to be done.  This is the link to the survey for folks that want to volunteer:  https://www.surveymonkey.com/r/WSXH6PZ

This is the email for non-profits and organizations needing volunteers: Smc_volunteers@smcgov.org.   

DONATE. There are critical shortages of supplies, especially some medical supplies. Please donate personal protective equipment (PPE). The email to donate PPE is SMCMedDonations@smcgov.org. There will be an SMCStrong fund set up shortly to support individuals, small businesses and non-profits in the County. Donate to this if you can, or to your charity of choice.

Now more than ever, what I need for you to do is fully follow my recommendations’ advice and orders, unite as a community, come to each other’s aid, and let kindness, compassion, and gratitude guide your actions.

Scott Morrow, MD, MPH
San Mateo County Health Officer
March 23, 2020

Message from March 16, 2020

Please read or reread my statements below from 3/10/20, 3/5/20, and 2/27/20 to get a better understanding of where we find ourselves today. Over the last few days, I’ve instituted a number of aggressive measures to try to reduce the spread of COVID-19 in our community.  I have done so because time is of the essence and the types of measures implemented matter.  I have implemented these measures to prevent the collapse of our healthcare system and to reduce death of our loved ones from COVID-19.

It is now time to do your part.  This means I’m recommending you shelter in place at your homes, leaving them only for essential work, medical care (preferably access medical care through phone or online services), groceries and pharmacy.  These are measures that have been implemented in other countries and will have an effect of slowing down this virus.

I deeply understand the hardships and frustrations these measures place on you and your families.  These measures will be temporary, but they may be in place longer than you would like.  What I need for you to do now is follow my recommendations, advice and orders, unite as a community, come to each other’s aid, and let kindness, compassion, and gratitude guide your actions.

Scott Morrow, MD, MPH
San Mateo County Health Officer
March 16, 2020

Message from March 10, 2020

The bulk of what I want to tell you is in my slightly modified March 5 statement below.  Please re-read it slowly and carefully and consider your next actions. Over the last long weeks, I have been faced with unanswerable dilemmas and conundrums daily. I have been asked to make significant policy decisions with very little information on which to base them. I have 35 years of experience as a physician, and almost 30 years of experience in local public health, more local public health experience than almost anyone in our state. If I am filled with uncertainty, I can only imagine how the general public must be feeling. People want very specific answers to their questions, and they deserve them. But in many cases, there are not satisfactory answers to give them.

I now have evidence of widespread community transmission of COVID-19 in San Mateo County. Under these circumstances, the actions advised in my March 5th statement below become that much more critical. The only way to slow the spread of COVID-19 in the light of having community transmission is to have everything in our society grind to a halt for an extended period of time, as you have seen done in other countries. All actions have consequences. At this moment, given what I know, I believe grinding everything to a halt would cause us more harm than good. If my opinion on this changes, I will update this statement.  Again, the bulk of what I want to tell you is in my March 5 statement below. Please re-read it slowly and carefully and consider your next actions. And please remember, we are all in this together. Showing each other extra measures of kindness will go a long way.

Scott Morrow, MD, MPH
San Mateo County Health Officer
March 10, 2020

Message from March 5, 2020

This is a difficult message to share, but it is important to recognize how difficult the times ahead may be and how you must now take assertive action to prepare for them. Our local situation surrounding novel coronavirus (COVID-19) is changing rapidly. COVID-19 is spreading in our community, the extent of which is unclear. It has likely been spreading for weeks, perhaps months. I have no reason to believe that how it’s spreading in other countries won’t be replicated to some degree here. We now all need to take assertive actions to inhibit the spread of this new virus. Some of those actions are described below. I advise that individuals, schools, business, and all other sectors of our community take immediate steps to change behaviors and take definitive action.

Our lives will be significantly disrupted by the measures needed to respond to a global pandemic. A pandemic is a global occurrence of an infectious disease. A pandemic is a disaster with unique characteristics. The two most important differences between a pandemic and other disasters are that the whole world is going through this disaster at the same time, and people may become fearful of other people. The current COVID-19 outbreak clearly has the potential to turn into a severe pandemic.

County Health continues to work with the federal Centers for Disease Control and Prevention (CDC) and our state and local partners to manage testing and monitoring of persons who have been exposed to COVID-19. But our focus is rapidly changing from a containment strategy (identifying cases and contacts) to one of community mitigation—taking steps to lessen the broad impact of the disease. County Health and our public and private partners are taking steps to increase our ability to respond and are planning for a sustained response to COVID-19.

How the world operates during a pandemic is different from how the world operates normally. This is not business as usual. With a pandemic comes significant disruption to supply chains (the process of how things get from where they are made to where they are used), transportation, and travel. Even if the disease is not rapidly spreading in our area, we may face difficulty obtaining the goods and services we are accustomed to, public events may be canceled, and our ability to travel might be restricted.

San Mateo County Health continues to advise that the steps to prevent the spread of flu will also guard against the spread of COVID-19: cover your cough and sneeze, wash your hands frequently, avoid shaking hands and touching your face with unwashed hands, and if you are not feeling well or are experiencing cold, flu, or other symptoms, stay home from school or work. If you are mildly ill, there is no need to contact your primary care provider as they are very busy right now. If you are significantly ill, contact your primary care provider.

Here are the most important things for you to consider to improve your personal and organizational preparedness:

What matters most is how households, neighborhoods, community groups, businesses, and other organizations prepare. What does that mean? Preparedness equals self-sufficiency. The government will help where it can, but it may have a limited ability to respond directly to you due to the scale of the disruptions.

Individual and community preparations should focus on three tasks—reducing each person’s chance of getting sick (see both individual and more general public health recommendations both above and below), helping households with basic survival needs during a pandemic, and minimizing and coping with larger disruptions in how the normal day-to-day world works.

All businesses and other organizations should now be done reviewing their continuity of operations plans for how they will operate if their employees are unable to work and how they will interact with members of the public and prepare to implement these plans soon.

All medical facilities and providers should be done reviewing their surge plans for how to handle increased numbers of patients and be prepared to implement.

Getting ready for a pandemic is largely about preparing for possible shortages. In a pandemic, supply chain disruptions are inevitable but are also unpredictable.

Since it contains vital supplies, a good start is to make sure your earthquake kit is up to date and ready to go. Of course, having supplies beyond the typical earthquake kit is a good idea. What you decide to have on hand is based on your individual and family situation and your individual preferences.

One likely shortage will be medications. You should attempt to obtain a couple of months supply for your critical medications.

If you have other critical supply needs, you should conserve them and stock up on them now.

Now is also the time to think about how you will care for loved ones at home if they or you are sick and how you would limit spread within the family.

Frequent and appropriate hand-washing is far from a perfect solution, but it’s easy, under your control, and has no significant downside.

Like washing your hands, wearing a surgical mask may help a bit, but you need to know that surgical masks don’t offer much protection when they are worn by people who are well. They are most helpful when worn by those who are already sick so that they are less likely to transmit the disease to others. Surgical masks and masks offering higher levels of respiratory protection are already in short supply and should be prioritized for use in health care settings.

You should use a barrier, such as a paper towel or tissue, to touch commonly touched surfaces, such as any door handles or elevator buttons.

Change from my previous message: I am now asking for the implementation of the activities below at this time.

All non-essential gatherings should be canceled, postponed, or done remotely. Unfortunately, at this time, I have no standard definition of “non-essential” or “gathering” to guide your decisions. Use your best judgment.

Those over the age of 60 and those with co-morbid conditions should avoid gatherings to the extent possible.

Stop shaking hands.

Increase in the amount of remote working or teleworking to the extent possible especially for those who appear at higher risk for developing the disease, those over the age of 60 and those with co-morbid conditions.

Under all circumstances, stop touching your face, eyes, nose, or mouth with your unwashed hands.

Social distancing—staying at least 6 feet away from all other people—should be attempted where possible.

I am not asking for the implementation of these activities, but these are the types of activities we may need to implement in the future:

School closures. Schools are an essential gathering. School closings present a particularly vexing social distancing dilemma but may be necessary to protect public health. Once school closings occur, they may be extensive and extended.

Rationing (a formal process of prioritizing distribution and use) of critical supplies may need to occur.

To get ourselves through the hard times that may be coming, your community may need volunteers. Think now about the skills you have and how you can help your community. Heed the call should volunteers be requested.

Other public health interventions that have been used with some effect in other countries include commandeering of both real estate or personal property, conscription, curfew, and cordons. It is unlikely that these interventions would be used here due to practical considerations.

Issues around testing for COVID-19. You may have received incorrect information from the federal and state government on March 4, 2020. San Mateo County does not currently have testing available independently of the state and CDC. The amount of testing that is available through the state and CDC is severely limited. Should testing become more widely available, testing will be prioritized based on healthcare infrastructure concerns, risk of exposure, and/or very sick hospitalized patients. Tests will not automatically be given upon request or by a physician’s order. This may change as testing capacity evolves over the next few months.

Scott Morrow, MD, MPH
San Mateo County Health Officer
March 5, 2020

Message from February 27, 2020

I share the concerns of the Centers for Disease Control and Prevention (CDC): we all need to be prepared for COVID-19 to spread within the United States. Our lives may be significantly disrupted by the measures needed to respond to a global pandemic. A pandemic is a global occurrence of an infectious disease. A pandemic is a disaster with unique characteristics. The two most important differences between a pandemic and other disasters are that the whole world is going through this disaster at the same time and people may become fearful of other people. The current COVID-19 outbreak clearly has the potential to turn into a severe pandemic. This is a difficult message to share, but it is important to recognize how difficult the times ahead may be.

County Health continues to work with the federal Centers for Disease Control and Prevention (CDC) and our state and local partners to manage testing and monitoring of persons who have been exposed to COVID-19. But our focus is changing from a containment strategy to one of community mitigation—taking steps to lessen the impact of the disease. County Health and our public and private partners are increasing our ability to respond and are planning for a sustained response to COVID-19. I advise that individuals, schools, business and all other sectors of our community take immediate steps to be prepared. Now is the time for you to prepare.

How the world operates during a pandemic is different from how the world operates normally. This is not business as usual. With a pandemic comes significant disruption to supply chains (the process of how things get from where they are made to where they are used), transportation, and travel. Even if the disease is not spreading in our area, we may face difficulty obtaining the goods and services we are accustomed to, public events may be cancelled, and our ability to travel might be restricted.

San Mateo County Health continues to advise that the steps to prevent the spread of flu will also guard against the spread of COVID-19: cover your cough and sneeze, wash your hands frequently, avoid shaking hands and touching your face with unwashed hands, and if you are not feeling well or are experiencing cold, flu, or other symptoms, contact your primary care provider and stay home from school or work.

Here are the most important things for you to consider to improve your personal and organizational preparedness:

What matters most is how households, neighborhoods, community groups, businesses, and other organizations prepare. What does that mean? Preparedness equals self-sufficiency.  Government will help where it can, but it may have a limited ability to respond directly due to the scale of the disruptions. 

Individual and community preparations should focus on three tasks—reducing each person’s chance of getting sick (see both individual and more general public health recommendations below), helping households with basic survival needs during a pandemic, and minimizing and coping with larger disruptions in how the normal day-to-day world works.

All businesses and other organizations should now review their continuity of operations plans for how they will operate if their employees are unable to work and how they will interact with members of the public and prepare to implement these plans soon.

All medical facilities and providers should review their surge plans for how to handle increased numbers of patients and be prepared to implement.

Getting ready for a pandemic is largely about preparing for possible shortages. In a pandemic, supply chain disruptions are inevitable, but are also unpredictable.

Since it contains vital supplies, a good start is to make sure your earthquake kit is up to date and ready to go. Of course, having supplies beyond the typical earthquake kit is a good idea. What you decide to have on hand is based on your individual and family situation.

One likely shortage will be medications. You should attempt to obtain a couple of months supply for your critical meds.

If you have other critical supply needs, you should conserve them and stock up on them now.

Now is also the time to think about how you will care for loved ones at home if they or you are sick and how you would limit spread within the family.

Frequent and appropriate hand-washing is far from a perfect solution, but it’s easy, under your control, and has no significant downside.

Like washing your hands, wearing a surgical mask may help a bit but you need to know that surgical masks don’t offer much protection when they are worn by people who are well. They are most helpful when worn by those who are already sick, so that they are less likely to transmit the disease to others. Surgical masks are already in short supply and should be prioritized for use in health care settings.

You should use a barrier, such as a paper towel or tissue, to touch commonly touched surfaces, such as bathroom door handles or elevator buttons.

I am not asking for implementation of the activities below at this time, and the implementation of these activities is not imminent, but these are the types of activities we may need to implement in the future:

Social distancing—staying at least 6 feet away from all other people and avoiding shaking hands—will be important

School closings present a particularly vexing social distancing dilemma but may be necessary to protect public health. These closings may be extensive and extended.

Event/mass gathering cancellation

Extensive increase in the amount of remote working or teleworking.

Under all circumstances, stop touching you face, eyes, nose, or mouth with your unwashed hands.

Rationing (a process of prioritizing distribution and use) of critical supplies may need to occur.

To get ourselves through the hard times that may be coming, your community may need volunteers. Think now about the skills you have and how can you help your community.

Other public health interventions that have been used with some effect in other countries include commandeering of both real estate or personal property, conscription, curfew, and cordons. It is unlikely that these interventions would be used here due to practical considerations.

Scott Morrow, MD, MPH
San Mateo County Health Officer
February 27, 2020

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Resources
Links to Useful Guidance and Materials

Centers for Disease Control and Prevention (CDC) 

Healthcare Professionals
Animal Care
Alternate Care Sites and Isolation Sites
Businesses and Employers
Cases and Latest Updates
Correctional and Detention Facilities
DAILY LIFE AND COPING
Dialysis Guidance 
Digital Press Kit
First Responders and Law Enforcement
homelessness
People Who Need to Take Extra Precautions
Retirement Communities and Independent Living
Schools and community FAITH-BASED 

California Department of Public Health (CDPH)

San Mateo County Health Public Service Announcements (YouTube)

San Mateo County Health: Guidance and Resources for SMC EMS Field Providers

Documents for Printing

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COVID-19 Frequently Asked Questions (FAQs)

Businesses

WHAT DOES ENVIRONMENTAL HEALTH SERVICES (EHS) PROVIDE DURING THE SHELTER-IN-PLACE ORDER?

1. Online payments  may be made during the Order by visiting www.smchealth.org/eh, or payments may be sent by mail to 2000 Alameda de las Pulgas, Suite #100, San Mateo, CA 94403.          
2. Applications must be sent via mail (refer to address above), or email at envhealth@smcgov.org.
3. Plans must be delivered by mail or courier. There will likely be delays in reviewing plans.
4. Construction permits are the only allowable permits to be issued under the  Order. Hard copies of approved Plans are not available to be picked up until after the Order is lifted. Electronic Plans and applications for minor remodels or projects can only be accepted via email at envhealth@smcgov.org.

VARIOUS PPE (e.g., GLOVES AND N95 MASKS) ARE LEFT ON THE GROUND, WHO SHOULD BE CONTACTED AND HOW SHOULD IT BE HANDLED?

Contact the property owner or local municipality if it is in the public right-of-way.  Use universal safety precautions when handling and dispose of waste as municipal solid waste.

WHAT ARE THE REQUIREMENTS FOR FOOD ESTABLISHMENTS TO REMAIN OPEN DURING A SHELTER-IN-PLACE?

Refer to the Order from March 31, 2020

DOES THE ORDER APPLY TO ENVIRONMENTAL SITE REMEDIATION SERVICES?

Environmental site remediation services are considered an Outdoor Business under the Order and therefore allowed to take place.  Notice of all field work must be made to Groundwater Protection Program staff as usual.

I WANT TO APPLY FOR A CHANGE IN OWNERSHIP. HOW DO I SCHEDULE AN INSPECTION?

Apply for a permit to operate by submitting an application via email at envhealth@smcgov.org.  A scheduled inspection for opening a food facility will be delayed until after the Order is lifted.    

I HAVE PLAN CHECK PLANS TO BE SUBMITTED. ARE YOU ACCEPTING PLANS? 

We are accepting plans by email (minor plan check), mail, or courier only.  Expect delays. Our mail service has been disrupted.

ARE YOU ACCEPTING EXPEDITED PLANS AT THIS TIME?

NO. No construction permits except those deemed critical to public health and safety will be issued until after the Order is lifted.

ARE YOU ACCEPTING APPLICATIONS FOR CONSTRUCTION OR OPERATION OF ANY NEW BUSINESSES, TEMPORARY EVENTS OR CERTIFIED FARMERS MARKETS?

Applications will be reviewed, but not approved for operation, until after the Shelter-In-Place Order is lifted, unless there is direct and immediate support to an “essential function” as outlined in the Shelter-In-Place Order.

ARE FOOD COURTS IN MALLS EXEMPTED?

Food courts, if they choose to remain open, must operate just like all other restaurants offering take out only. They must also follow all social distancing requirements stipulated in the latest Order.

ARE YOU STILL PERFORMING CONSTRUCTION INSPECTIONS?

No.  Construction inspections will be scheduled if the project is essential to public health and safety.

WHAT IF I WANT TO REPORT A FOOD SAFETY VIOLATION?

For food facility specific complaints, report a problem online at https://www.smchealth.org/foodcomplaints or call 650-372-6200.

ARE PUBLIC POOLS CLOSED BY THE HEALTH OFFICER SHELTER-IN-PLACE ORDER?

YES.  All public pools (all pools requiring a permit by the Health Department) must be closed per the Order.

CAN MY POOL MAINTENANCE COMPANY CONTINUE TO OPERATE?

YES, only if pool maintenance is critical to public health and safety (e.g., chemicals, gate/fence repairs, main drain repairs only). 

CAN I CONTINUE TO TEST BACKFLOW PREVENTION ASSEMBLIES DURING THE SHELTER-IN-PLACE?

Testing of backflow prevention assemblies has been determined to be in support of an essential service. Test reports should continue to be submitted to Environmental Health Services via backflow@smcgov.org. However, Environmental Health Services will NOT be taking enforcement action for failure to perform annual testing during the term of the Order.

CAN I BUY BACKFLOW TAGS DURING THE SHELTER-IN-PLACE?

Yes.  Backflow tags  can be purchased by appointment only.  To make an appointment, please email envhealth@smcgov.org or call (650) 372-6200.

DOES THE SHELTER-IN-PLACE ORDER APPLY TO DRILLING OF WELLS OR BORINGS?

Drilling of domestic water supply wells and agricultural wells are considered in support of construction as an Essential Business or in support of Food Cultivation and are allowed.  To schedule drilling inspections, please contact the Land Use team through the phone number printed on your well drilling permit or via envhealth@smcgov.org.

DOES THE ORDER APPLY TO DRILLING OF GEOTECHNICAL BORINGS OR ENVIRONMENTAL WELLS OR BORINGS?

Drilling of geotechnical borings in support of construction projects as detailed in the Order is considered in support of Essential Business and is allowed.  All construction related projects are required to comply with Construction Safety Protocols listed in Appendix B of the Order.  To schedule geotechnical or environmental drilling inspections, please contact our drilling technician via drilling@smcgov.org.

DOES THE SHELTER-IN-PLACE ORDER APPLY TO SEPTIC WORK?

Septic work that is performed under permit with San Mateo County Environmental Health Services is considered in support of Essential Business (construction) and is allowed.  All construction-related projects are required to comply with Construction Safety Protocols listed in Appendix B of the Shelter-in-Place Order. To schedule septic inspections, please contact the Land Use Program through the phone number printed on your well drilling permit, or via envhealth@smcgov.org.

SHOULD I CONTINUE TO PERFORM PERIODIC TESTING FOR BACTERIA FOR MY SMALL WATER SYSTEM?

YES, continued monitoring of water quality for Small Water Systems should continue during the Shelter-In-Place Order to the extent practicable. If you have specific questions about the operation of your State Small Water System, please contact envhealth@smcgov.org.

CAN I CONDUCT STATE MANDATED TESTING OF THE UST SYSTEM?

YES. It has been determined to be in support of an essential service. Contact your inspector, or email envhealth@smcgov.org.

CAN I PERFORM MONTHLY DESIGNATED OPERATOR INSPECTIONS?

YES.  It has been determined to be in support of an essential service. Please practice good hygiene and social distancing.

CAN I CONDUCT UST SYSTEM REPAIRS OR RESPOND TO ALARMS?

YES. It has been determined to be in support of an essential service. Contact your inspector, or email envhealth@smcgov.org.

CAN I REMOVE OR INSTALL A UST SYSTEM OR COMPONENT?

Yes.  Contact your inspector for instructions on how to submit a permit application or to schedule field work.  All construction related projects are required to comply with Construction Safety Protocols listed in Appendix B of the Shelter in Place Order.

HOW DO I MAINTAIN COMPLIANCE WITH MY HAZARDOUS WASTE DISPOSAL AND STORAGE ACCUMULATIONS AND TIME LIMITS?

Facilities that are providing essential services will continue to generate hazardous waste and are expected to arrange pickup of their waste in accordance with normal timelines to avoid overaccumulation.

AS A VERY SMALL QUANTITY GENERATOR (VSQG) BUSINESS, HOW DO I MAINTAIN COMPLIANCE WITH MY HAZARDOUS WASTE DISPOSAL AND STORAGE ACCUMULATION TIME LIMIT?

The VSQG Hazardous Waste Collection facility is not operating at this time. See information in the previous question. You will be able to schedule an appointment once operations resume.

HOW DO I MAINTAIN WITH INSPECTION REQUIREMENTS FOR THE DAILY AND WEEKLY HAZARDOUS WASTE TANK, WEEKLY CONTAINER, AND EMERGENCY EQUIPMENT INSPECTIONS?

If you are not able to conduct your inspections as often as required due to limited operations or personnel, ensure inspections are conducted every time hazardous waste is added to the containers or tanks at a minimum. If you are concerned you will fall out of regulatory compliance, contact your district inspector or email envhealth@smcgov.org for assistance.

MAY I STILL ELECTRONICALLY SUBMIT MY REGISTRATION AND MEDICAL WASTE PLAN FOR A NEW FACILITY?

To submit a processing request, email envhealth@smcgov.org.  An inspection and hard copy of your permit will be delayed due to the Shelter in Place order.

I AM A BUSINESS; HOW SHOULD I HANDLE COVID-19 WASTE THAT I MAY HAVE GENERATED DECONTAMINATING A SICK WORKER’S SPACE OR OTHER LOCATIONS IN OUR FACILITY?

If the waste is considered contaminated enough to be infectious then dispose as a biohazard waste with an appropriate contractor.

WILL THE SHELTER-IN-PLACE ORDER IMPACT LEA REVIEW OF POST CLOSURE DEVELOPMENT PROJECTS (PCDP), SOLID WASTE FACILITY PERMIT (SWFP) REVISION, MODIFICATION, TRANSFER PROCESSING REPORT AMENDMENTS, OR A 5-YEAR SWFP REVIEW APPLICATIONS?

LEA staff will continue to review all proposed solid waste project applications while working remotely and will continue to be accessible through email, text and phone calls.

MAY I PERFORM BODY ART DURING THE SHELTER-IN-PLACE ORDER?

Order issued by San Mateo County Health Officer on April 29, 2020 and effective May 4 through May 31, 2020, body art is considered a non-essential business.  Body art practitioners should consider operational changes that can meet existing guidelines for existing essential businesses.

MAY I CONTACT THE BODY ART PROGRAM INSPECTORS DURING THE SHELTER-IN-PLACE?

Contact your designated inspector, or email envhealth@smcgov.org.

IMPORTANT SIMPLE TIPS

  • Whenever possible, maintaining Social Distancing of 6ft must be your highest priority while in public.
  • Minimize bare hand contact with ready-to-eat food.
  • Assign an employee to keep soap and paper towels stocked at handwash stations at least every hour.
  • Protect food and drinks from contamination when delivering to patrons.
  • Avoid touching your eyes, nose, and mouth.  
  • Minimize touching your phone or other personal items.
  • Wash hands more frequently for all staff, including cashiers, bussers, and servers.  
  • Provide extra garbage cans near restrooms exits.
  • Post additional visible signage for patrons to wash their hands frequently.  
  • Provide hand sanitizer and/or wipes for patrons to use.

Children

WHERE CAN I FIND OUT ABOUT HOW CORONAVIRUS IMPACTS SCHOOLS?

Please visit the San Mateo County Office of Education’s Alert Page about coronavirus to learn more. 

WHERE COULD I FIND MORE INFORMATION ABOUT CARING FOR CHILDREN?

Please visit San Mateo County’s frequently asked question page on caring for children.

HOW DO I TALK TO MY CHILD ABOUT COVID-19?

As public conversations around (COVID-19) increase, children may worry about themselves, their family, and friends getting ill with COVID-19. Parents, family members, school staff, and other trusted adults can play an important role in helping children make sense of what they hear in a way that is honest, accurate, and minimizes anxiety or fear. CDC has created guidance to help adults have conversations with children about COVID-19 and ways they can avoid getting and spreading the disease.

WHAT GUIDANCE HAS THE CALIFORNIA DEPARTMENT OF EDUCATION (CDE) ISSUED IN RESPONSE TO COVID-19?

The CDE provides guidance on distance learning, school meals, special education and child care and student supervision.  Read the guidance here. 

General Public

WHAT RESOURCES ARE THERE TO HELP COPE WITH STRESS AND ANXIETY?

The outbreak of coronavirus disease 2019 (COVID-19) may be stressful for people. Fear and anxiety about a disease can be overwhelming and cause strong emotions in adults and children. Coping with stress will make you, the people you care about, and your community stronger. Please visit the Center of Disease Control and Prevention (CDC) for stress and coping resources.

WHAT MENTAL HEALTH AND SUBSTANCE USE RESOURCES ARE AVAILABLE?

If you or someone you know is experiencing challenges with anxiety, panic, depression, alcohol and drug use or other emotional distress, please visit San Mateo County Behavioral Health and Recovery Services for resources.

WHAT IS THE NOVEL CORONAVIRUS? AND COVID-19?

The novel coronavirus is a new respiratory virus first identified in Wuhan, Hubei Province, China, in December of 2019. The virus has now spread to many countries around the world, including the United Stated, prompting the World Health Organization to declare a pandemic. A pandemic occurs when the whole world is experiencing the same disease at the same time. Technically, the virus is named SARS-CoV-2 and the disease it causes is called COVID-19 (coronavirus disease 2019). For more information on the novel coronavirus (COVID-19), please go to the website of the Centers for Disease Control and Prevention (CDC).

WHAT ARE THE SYMPTOMS OF NOVEL CORONAVIRUS (COVID-19)?

The Center for Disease Control and Prevention (CDC) states that people with COVID-19 have had a wide range of symptoms reported, ranging from mild symptoms to severe illness. Symptoms may appear 2-14 days after exposure to the virus. People with the following symptoms, or combination of symptoms, may have COVID-19: cough, shortness of breath or difficulty breathing, fever, chills, repeated shaking with chills, muscle pain, headache, sore throat, new loss of taste or smell. Read More

WHERE DID THE CORONAVIRUS (COVID-19) COME FROM?

This information is not yet known. Coronaviruses are a large family of viruses that are common in many different types of animals including camels, cattle, cats, and bats, among others. Rarely, animal coronaviruses can infect people, and then spread among people. The animal source of this novel coronavirus (COVID-19) is not known right now.

HOW DOES THE VIRUS SPREAD?

The virus is thought to spread mainly from person-to-person, between people who are in close contact with one another (within about 6 feet), and via respiratory droplets produced when an infected person coughs or sneezes. These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs. See CDC’s How Coronavirus Spreads.

IS THERE A VACCINE FOR NOVEL CORONAVIRUS?

No. Efforts to develop a vaccine are underway, but currently, there is no vaccine available to protect against novel coronavirus.

WHAT IS THE TREATMENT IF SOMEONE GETS SICK? 

There is no specific treatment for novel coronavirus (COVID-19). Patients who are confirmed to have the disease will be cared for by health care professionals, working closely with San Mateo County Health.

WHAT ACTIONS CAN WE TAKE TO PREVENT AND PREPARE FOR CORONAVIRUS?

Steps to prevent the spread of the flu will also help guard against the spread of COVID-19: cover your cough and sneezes, wash your hands frequently, avoid shaking hands and touching your face with unwashed hands, and if you are not feeling well or are experiencing a cold, the flu, or other symptoms, contact your primary care provider and stay home from school or work. Take steps to improve your personal and organizational preparedness. Refer to the coronavirus section of our website for more information.

Individuals can prevent illness by taking the following actions:

  • Frequently wash hands with soap and water for at least 20 seconds;
  • Always cover your cough or sneeze;
  • Stay home if you are sick;
  • Get your flu shot to protect against the flu or symptoms similar to COVID-19; and
  • If you have recently returned from a country with ongoing COVID-19 infection, monitor your health and follow the instructions of public health officials.

Individuals can prepare for the disruption that outbreaks cause:

  • Make sure you have a supply of all essential medications for your family;
  • Make a child care plan if you or a caregiver are sick;
  • Consider how your family will manage school closures; and
  • Consider how you can care for a sick family member without getting sick yourself.

IF I HAVE A FEVER, COUGH, OR SHORTNESS OF BREATH, DO I HAVE NOVEL CORONAVIRUS? 

It is cold and flu season now, and many people have symptoms of illness that are not related to COVID-19. If you have fever, cough, or shortness of breath, contact your medical provider right away and tell them about your symptoms and any recent travel. Be sure to call ahead before you visit the office, clinic, or hospital, so that the medical provider can prepare for your visit.

HOW MANY PEOPLE IN THE UNITED STATES HAVE GOTTEN INFECTED BY COVID-19?

The Centers for Disease Control and Prevention (CDC) are tracking the number of infections in the United States. Information on the current U.S. case count of Novel Coronavirus infections can be viewed on the CDC website.

COVID-19 TESTING

IS COVID-19 TESTING AVAILABLE IN SAN MATEO COUNTY?

Yes. There is a pilot test program for COVID-19 at sites in the Bay Area. If you are interested in learning more, please click here.

HOW DO LABORATORIES CONDUCTING COVID-19 DIAGNOSTIC TESTS REPORT RESULTS?

Laboratories conducting COVID-19 diagnostic tests are required to follow reporting guidelines outlined in the Order of the Health Officer No. c19-4.

IS IT POSSIBLE TO POST THE NUMBER OF TESTS YOU’VE ADMINISTERED ALONGSIDE CONFIRMED CASES?

We believe that the most relevant information to share with the community is the number of confirmed cases at this time. If this were to change, it will be reflected on our updates. Our primary concern is the health and safety of our residents, and the privacy of our patients.  At this time, we will not be providing further information on cases, including location, gender, age, and condition.

CLOTH FACE COVERS

WHY ARE WE BEING ASKED TO COVER OUR FACES NOW? 

As COVID-19 can be spread by people who are not showing symptoms, cloth face coverings, when combined with physical distancing and hand washing, may prevent the spread of the virus to others when going outside for essential activities. Cloth face coverings must cover the nose and mouth. Covering your face is about helping others. By covering your face when you go out for essential reasons, you’re not only complying with a public health order, you are being a good neighbor and community member.

HOW CAN THIS HELP?

Health officials are observing that some people have no or very mild symptoms and may have coronavirus and not know it. When away from home, covering your face and mouth, along with other measures, can further prevent other people from exposure to the virus.

WHAT SHOULD I WEAR; WHERE CAN I FIND THE RIGHT FACE COVERING?

Any cloth material that can be washed will work. This includes scarves, bandanas, t-shirts and sweatshirts, and even towels. If you have sewing supplies, you can create your personal mask.  Remember, the supply of N95 and surgical masks is limited, and you should not try to acquire them. Reserve these necessary items for health care professionals.

HOW SHOULD I HANDLE MY FACE COVERING WHEN I RETURN HOME?

Always wash your hands or use hand sanitizer before and after touching your face and face covering. Wash your face covering frequently — ideally after each use — with detergent and hot water. Dry on the high heat cycle. It’s recommended that you have a dedicated laundry bag to store dirty face coverings until they can be washed.

IS COVERING MY FACE PART OF A LEGAL ORDER FROM THE SAN MATEO COUNTY HEALTH OFFICER?

Yes, the San Mateo County Health Officer, in coordination with other Bay Area health departments, is requiring residents to cover their nose and mouth with a face covering, such as a bandana, scarf, towel, or other piece of cloth or fabric, when leaving home in many situations. View the press release for more information.

WHERE CAN I FIND MORE INFORMATION ABOUT FACE COVERINGS?

Please visit San Mateo County’s frequently asked question page on face coverings.

FINANCes and employment

WHO IS FUNDING THE COUNTY’S COVID-19 RESPONSE?

San Mateo County is working with fiscal partners at the local, state and federal government levels to appropriate funds for our response to the novel coronavirus (COVID-19.)

WHAT ARE THE FINANCIAL IMPLICATIONS OF THE COVID-19 RESPONSE?

At this time we do not know, and this is an evolving situation, therefore we can expect things to change. We will work with the appropriate government agencies to assess cost.

IS THERE RECOURSE FOR THOSE WHO LOSE INCOME DUE TO THE COVID-19 VIRUS?

The federal and state governments are publicly discussing the fact that the novel coronavirus (COVID-19) outbreak will undoubtedly have fiscal implications at all levels -global, national, regional, local and individual. Please check the County’s Emergency Operations Center.

DO YOU HAVE ANY RESOURCES FOR THOSE IMPLEMENTING TELEWORKING FOR THE FIRST TIME?

People in telework arrangements tend to be more successful when: (1) they have a clear plan indicating on what projects and tasks they will work remotely; (2) they work on developing the personal habit and agreement to review the progress made every day and share that progress with their manager and others –this helps with mental focus and productivity; (3) they plan social time into their day to deal with feelings of boredom, withdrawal or isolation that might come up; and (4) they have some “practice runs” if at all possible, where they work from home for a full day more than once, to learn what challenges (practical, emotional etc.) come up and address them before the person switches to 100% remote work. An increase in communication is vital to support as seamless a transition as possible to telework. 

SAN MATEO COUNTY RESPONSE

HOW IS SAN MATEO COUNTY HEALTH RESPONDING?

San Mateo County Health officials are working closely with the California Department of Public Health (CDPH) and Centers of Disease Control and Prevention (CDC) to respond to the outbreak of COVID-19. We are providing information to health care providers in our county on how to safely and effectively evaluate ill people who have symptoms. We continue to monitor the situation, work with our partners to identify any possible cases, provide information and consultation to ensure that possible cases are diagnosed and managed safely, as well as implement recommendations from the CDC. Additionally, we conduct full investigations, assist with logistics from transportation to accommodations with all positive cases. 

WHAT IS SAN MATEO COUNTY DOING TO PROTECT OUR HEALTH

San Mateo County Health is working to contain the spread of the virus and reduce harm in the community. We are focused on the most vulnerable groups, including older adults, people with underlying medical conditions, those experiencing housing insecurity or homelessness or particular living situation that make isolation at home very challenging. At this phase of virus spread, preserving the capacity of first responders, healthcare workers and critical healthcare institutions such as hospitals and their inpatient hospital capacity are high priorities. Every sector has a role to play to ensure community health and safety. Individuals, businesses, nonprofit organizations, faith institutions and the education sector can all do their part. Video: Coronavirus Protecting the Public – San Mateo County Health

CAN I TRAVEL? WHAT ARE THE RESTRICTIONS?

San Mateo County Health’s resources are focused on protecting the health of the community through health-specific interventions and support. Please follow these links to these sources for travel-related information:

 
SHELTER IN PLACE HEALTH ORDER

IS THERE A SHELTER IN PLACE ORDER FOR SAN MATEO COUNTY? WHAT DOES THIS MEAN FOR ME?

Yes, at this time there is a shelter in place order. The seven Bay Area Public Health Officers ordered a shelter in place in mid-March, and is extended through May 31st. Read the extended Health Order here.

WHERE CAN I FIND MORE INFORMATION ABOUT THE SHELTER-IN-PLACE ORDER?

San Mateo County has published an FAQ on the Shelter-in Place order that can be found here.

 
STATUS OF COVID-19 IN SAN MATEO COUNTY

ARE THERE ANY CASES OF COVID-19 IN SAN MATEO COUNTY?

Official information about COVID-19 cases in San Mateo County is regularly updated at the coronavirus section of our website. We have verified that there is wide community spread of the novel coronavirus in San Mateo County and strongly advice that you take recommended steps to avoid contributing to further spread.

WHAT HAPPENS IF I AM A SAN MATEO COUNTY RESIDENT UNDER VOLUNTARY HOME QUARANTINE FOR COVID-19?

Those who should safely isolate at home will receive direct guidance from San Mateo County Health’s Medical Center or your healthcare provider.

SHOULD I STOCK UP ON SUPPLIES LIKE MEDICATION, FOOD, ETC., IN CASE THERE IS A LARGER COVID-19 OUTBREAK?

Please refer to the Center for Disease Control guide for preparing for COVID-19. Preparing for COVID-19

WHAT IS THE PROCESS FOR NOTIFYING MY PLACE OF EMPLOYMENT THAT I AM UNDER QUARANTINE?

We recommend you follow established protocols for escalation within your place of work. In most cases, this starts by informing your direct supervisor and seeking guidance from them regarding the rest of the process.

HOW DO I FIND OUT MORE INFORMATION ABOUT COVID-19 FOOD-RELATED RESOURCES

San Mateo County Health’s resources are focused on protecting the health of the community through health-specific interventions and support. Please check the County’s Emergency Operations Center’s website for non-health COVID-19 related information.

WHO DO I CONTACT IF I NEED MORE INFORMATION ABOUT CORONAVIRUS IN SAN MATEO COUNTY?

Call 211 for non-emergency and non-medical questions about coronavirus. You may text ‘coronavirus’ to 211211 for text updates, or sign up for SMC Alert.

WHAT RESOURCES FOR INFORMATION CAN WE TRUST?

 

Healthcare Providers

WILL EXISTING RESPIRATORY VIRUS PANELS, SUCH AS THOSE MANUFACTURED BY BIOFIRE OR GENMARK, DETECT COVID-19?

No. These multi-pathogen molecular assays can detect a number of human respiratory viruses, including other coronaviruses that can cause acute respiratory illness, but they do not detect COVID-19.

WHAT SHOULD I DO WITH MY STOCK OF N95 RESPIRATORS THAT HAVE PASSED THEIR MANUFACTURER DESIGNATED EXPIRATION DATE? 

Do not discard unused, expired N95 respirators. Instead, contact your Infection Control or Health & Safety office. Per CDC, in times of shortage, consideration can be made to use N95 respirators beyond the manufacturer-designated expiration date. See details here: Strategies for Optimizing the Supply of N95 Respirators and Release of Stockpiled N95 Filtering Facepiece Respirators Beyond the Manufacturer-Designated Shelf Life: Considerations for the COVID-19 Response. Please note that CDC does not recommend using N95s beyond the manufacturer-designated shelf life in surgical settings. For more information please see CDC FAQ for Health Care Professionals.

RESOURCES FOR SMC HEALTHCARE COALITION (SMCHC) MEMBER ENTITIES (LINK)

RESOURCES FOR SMC EMS PROVIDERS (LINK)

Older Adults

WHAT IS THE GREAT PLATES DELIVERED PROGRAM?

Great Plates Delivered San Mateo County will deliver three free meals a day to older adults in San Mateo County who are at heightened risk due to COVID-19 and are unable to obtain or prepare meals on their own while sheltering in place during the coronavirus outbreak. Learn more >> 

WHICH POPULATIONS ARE ESPECIALLY VULNERABLE TO COVID-19?

Please refer to the Centers for Disease Control and Prevention (CDC) for information regarding high risk populations at the CDC Website.

WHAT CAN VULNERABLE POPULATIONS DO TO PREPARE FOR AND COPE WITH THE NOVEL CORONAVIRUS (COVID-19)?

The Administration on Community Living also offers additional guidance regarding steps individuals with disabilities and older adults may take to prevent COVID-19. In addition, you may consult with your health care provider about how to protect yourself if you are part of this group. Moreover, the statements of our county’s Health Officer offer further guidance. Lastly, and considering how quickly the situation is evolving, please keep up to date with the guidance stemming from the Governor of California through the California Department of Public Health.

CENTERS OF EXCELLENCE

 In an effort to proactively coordinate care for residents during the novel coronavirus (COVID‐19) outbreak, San Mateo County Health and key partners in our local healthcare sector announce the designation of three Skilled Nursing Facilities as Centers of Excellence.  These facilities were identified for their high standards of patient care and expertise with infection control. Centers of Excellence will treat COVID‐19 positive patients discharged  from local hospitals, as well as patients from community settings who have COVID‐19 and  require a higher level of care.

HOW DOES CORONAVIRUS IMPACT NURSING HOMES?

The elderly and people with existing health conditions are at higher risk and are emphatically encouraged to take the recommended precautions to avoid acquiring the disease. The Centers for Disease Control and Prevention have dedicated resources on their website.  

If residents of Skilled Nursing and Assisted Living facilities have concerns or complaints they can contact the Long Term Care Ombudsman Services at: (650) 780-5707 or go to the Area Agency on Aging page

Commands