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Coronavirus

Overview

Novel Coronavirus (COVID-19)

San Mateo County Health is working closely with the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC) to respond to novel coronavirus and its potential impacts on the Bay Area. 

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Resources
Links to Useful Guidance and Materials

Centers for Disease Control and Prevention (CDC) 

Healthcare Professionals
Animal Care
Alternate Care Sites and Isolation Sites
Businesses and Employers
Cases and Latest Updates
Correctional and Detention Facilities
DAILY LIFE AND COPING
Dialysis Guidance 
Digital Press Kit
First Responders and Law Enforcement
homelessness
People Who Need to Take Extra Precautions
Retirement Communities and Independent Living
Schools and community FAITH-BASED 

California Department of Public Health (CDPH)

San Mateo County Health Public Service Announcements (YouTube)

San Mateo County Health: Guidance and Resources for SMC EMS Field Providers

Documents for Printing

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COVID-19 Frequently Asked Questions (FAQs)

Businesses

WHAT EMPLOYEE BENEFITS AM I ELIGIBLE FOR AS A WORKER IMPACTED BY COVID-19?

In the face of the COVID-19, the Labor & Workforce Development Agency (LWDA) wants to keep workers, employers, co-workers, and families safe. What employees are entitled to may be confusing. To learn more go to LWDA’s Guidance for Employers and Workers.

WHAT SHOULD SAN MATEO COUNTY BUSINESSES DO TO PREPARE FOR COVID-19?

Businesses should Look at their work-from-home policies and sick leave in order to support people who may need to self-quarantine. Please refer to the CDC’s guidelines for businesses and employers that are published on the CDC website. 

WHAT DOES ENVIRONMENTAL HEALTH SERVICES (EHS) PROVIDE DURING THE SHELTER-IN-PLACE ORDER?

EHS is providing the following services during thE Shelter-in-Place order:

  • Payments​
    • May be made online by visiting www.smchealth.org/eh or;
    • Sent by mail to 2000 Alameda de las Pulgas, Suite #100, San Mateo, CA 94403
  • Applications
    • Must be sent via mail to 2000 Alameda de las Pulgas, Suite #100, San Mateo, CA 94403 or;
    • Email at envhealth@smcgov.org.
  • Plans
    • Must be delivered by mail or courier. Please note there will likely be delays in reviewing plans.
    • Hard copies of approved Plans are not available to be picked up until after the Shelter-In-Place Order is lifted. Electronic Plans and applications for minor remodels or projects can only be accepted via mail, or email at envhealth@smcgov.org.
  • Construction Permits
    • Are the only allowable permits to be issued under the Shelter-In-Place Order. OWTS, domestic wells, and repairs for equipment are required to protect health and safety.  No others will be issued until after the Shelter-In-Place Order is lifted, however, received plans are being reviewed by staff. Because the Shelter-In-Place Order limits the work that is allowable in San Mateo County
  • Construction Inspections
    • Will be limited to the allowable work. Inspections will be arranged directly with field staff. Refer to the Shelter-In-Place Order at https://www.smcgov.org/.

WHO IS ENFORCING THE SHELTER-IN-PLACE ORDER?

Local law enforcement will be enforcing the Shelter-In-Place Order. Violation of or failure to comply with this Shelter-In-Place Order is a misdemeanor punishable by fine, imprisonment, or both. (California Health and Safety Code § 120295, et seq.)

WHAT ARE THE REQUIREMENTS FOR FOOD ESTABLISHMENTS TO REMAIN OPEN DURING A SHELTER-IN-PLACE?

  • Delivery or takeout orders only. NO IN-ROOM DINING ALLOWED
  • Remove ill employees from work
  • Practice 6 feet social distancing
  • Wash hands often with soap, running warm water (20 seconds), and use single paper towels.
  • Sanitize common touchpoints (door handles, rails, backs of chairs, etc.) often with approved sanitizers.
  • Refer to https://www.smcgov.org/ for more details.

I WANT TO APPLY FOR A CHANGE IN OWNERSHIP. HOW DO I SCHEDULE AN INSPECTION?

Apply for a permit to operate by submitting application via email at envhealth@smcgov.org.  A scheduled inspection for opening a food facility will be delayed until after the Shelter-In-Place Order is lifted.    

I HAVE PLAN CHECK PLANS TO BE SUBMITTED. ARE YOU ACCEPTING PLANS? 

We are accepting plans by email (minor plan check), mail, or courier only.  Expect delays. Our mail service has been disrupted.

ARE YOU ACCEPTING EXPEDITED PLANS AT THIS TIME?

NO. No construction permits except those deemed critical to public health and safety will be issued until after the Shelter-In-Place order is lifted.

ARE YOU ACCEPTING APPLICATIONS FOR CONSTRUCTION OR OPERATION OF ANY NEW BUSINESSES, TEMPORARY EVENTS OR CERTIFIED FARMERS MARKETS?

Applications will be reviewed, but not approved for operation, until after the Shelter-In-Place Order is lifted, unless there is direct and immediate support to an “essential function” as outlined in the Shelter-In-Place Order.

ARE FOOD COURTS IN MALLS EXEMPTED?

Food courts, if they choose to remain open, must operate just like all other restaurants offering take out only. The Shelter-In-Place Order also requires social distancing which includes, 6 feet between each person, washing hands or using sanitizer, covering coughs and sneezes, regularly cleaning high touch surfaces, and not shaking hands. Persons who do not comply with these social distancing requirements are in violation of the Shelter-In-Place Order.

ARE YOU STILL PERFORMING CONSTRUCTION INSPECTIONS?

NO. No construction inspections will be scheduled unless the project is essential to public health and safety. Continuing construction work must fit within the Shelter-In-Place Order.

WHAT IF I WANT TO REPORT A FOOD SAFETY VIOLATION?

For food facility specific complaints, report a problem online at https://www.smchealth.org/foodcomplaints. For all other complaints: https://www.smchealth.org/report-problem. No phone complaints can be taken.

ARE PUBLIC POOLS CLOSED BY THE HEALTH OFFICER SHELTER-IN-PLACE ORDER?

YES.  All public pools (all pools requiring a permit by the Health Department) must be closed per the Shelter-In-Place Order.

I HAVE PLAN CHECK PLANS TO BE SUBMITTED. ARE YOU ACCEPTING PLANS?

Refer to the section above.

CAN MY POOL MAINTENANCE COMPANY CONTINUE TO OPERATE?

YES. Routine maintenance including cleaning, chemical balancing and adjustments only.  Emergency repairs for fences, gates, etc. needs prior approval and plan check submittals.  Email: nwong@smcgov.org if you are applying for emergency repairs.

CAN I CONTINUE TO TEST BACKFLOW PREVENTION ASSEMBLIES DURING THE SHELTER-IN-PLACE?

Testing of backflow prevention assemblies has been determined to be in support of an essential service. Test reports should continue to be submitted to Environmental Health Services via backflow@smcgov.org. However, Environmental Health Services will NOT be taking enforcement action for failure to perform annual testing during the term of the Shelter-In-Place Order.

CAN I BUY BACKFLOW TAGS DURING THE SHELTER-IN-PLACE?

YES. While the County Environmental Health Services offices are closed to the public, backflow tags can be purchased by appointment only. To make an appointment, please email Environmental Health Services via envhealth@smcgov.org.

DOES THE SHELTER-IN-PLACE ORDER APPLY TO DRILLING OF WELLS OR BORINGS?

Drilling of borings and environmental/monitoring wells is generally not considered essential services, unless it is specifically in direct support of low-income housing construction or certain municipal construction.  Drilling of domestic water supply wells is considered in support of essential services only if it is direct support of low-income housing construction or to replace a failed domestic water supply well. To schedule drilling inspections, please contact the Land Use team through the phone number printed on your well drilling permit or via envhealth@smcgov.org.

DOES THE SHELTER-IN-PLACE ORDER APPLY TO SEPTIC WORK?

Septic work that is performed under permit with San Mateo County Environmental Health Services is considered in support of essential services only if it is in direct support of low-income housing construction or for repairs failed septic systems that are causing a public health threat. To schedule septic inspections, please contact the Land Use Program through the phone number printed on your septic permit, or via envhealth@smcgov.org.

SHOULD I CONTINUE TO PERFORM PERIODIC TESTING FOR BACTERIA FOR MY SMALL WATER SYSTEM?

YES, monitoring of water quality for Small Water Systems should continue during the Shelter-In-Place Order to the extent practicable. If you have specific questions about the operation of your State Small Water System. Please contact envhealth@smcgov.org.

CAN I CONDUCT STATE MANDATED TESTING OF THE UST SYSTEM?

YES. It has been determined to be in support of an essential service. Contact your inspector, or email envhealth@smcgov.org.

CAN I PERFORM MONTHLY DESIGNATED OPERATOR INSPECTIONS?

YES.  It has been determined to be in support of an essential service. Please practice good hygiene and social distancing.

CAN I CONDUCT UST SYSTEM REPAIRS OR RESPOND TO ALARMS?

YES.  It has been determined to be in support of an essential service. Please practice good hygiene and social distancing.

CAN I REMOVE OR INSTALL A UST SYSTEM OR COMPONENT?

NO. Only construction activities to repair currently operating systems are permitted.

HOW DO I MAINTAIN COMPLIANCE WITH MY HAZARDOUS WASTE DISPOSAL AND STORAGE ACCUMULATIONS AND TIME LIMITS?

Facilities that are providing essential services will continue to generate hazardous waste and are expected to arrange pickup of their waste in accordance with normal timelines to avoid over-accumulation.

If you are not able to meet these limits due to shortage of hazardous waste disposal services or limited on site operations or personnel, ensure your hazardous waste containers are labeled, closed, and accumulated on site. These actions minimize the possibility of a fire, explosion, or any unplanned sudden or non-sudden release of hazardous waste or hazardous waste constituents to air, soil, or surface water which could threaten human health or the environment. Hazardous waste must be picked up as soon as possible. Also, contact your district inspector or email envhealth@smcgov.org to notify CUPA of the situation. If your facility won’t be operating, ensure all containers comply with the requirements mentioned in the paragraph above. If your regular hauler is not available, contact another registered hauler

AS A VERY SMALL QUANTITY GENERATOR (VSQG) BUSINESS, HOW DO I MAINTAIN COMPLIANCE WITH MY HAZARDOUS WASTE DISPOSAL AND STORAGE ACCUMULATION TIME LIMIT?

The VSQG Hazardous Waste Collection facility is not operating at this time. See information in the previous question. You will be able to schedule an appointment once operations resume.

HOW DO I MAINTAIN WITH INSPECTION REQUIREMENTS FOR THE DAILY AND WEEKLY HAZARDOUS WASTE TANK, WEEKLY CONTAINER, AND EMERGENCY EQUIPMENT INSPECTIONS?

Facilities that are providing essential services that generate hazardous waste are expected to continue conducting their inspections. If you are not able to conduct your inspections as often as required due to limited operations or personnel, ensure inspections are conducted every time hazardous waste is added to the containers or tanks at a minimum. If you are concerned you will fall out of regulatory compliance, contact your district inspector or email envhealth@smcgov.org for assistance.

MAY I STILL ELECTRONICALLY SUBMIT MY REGISTRATION AND MEDICAL WASTE PLAN FOR A NEW FACILITY?

Email envhealth@smcgov.org to submit a processing request.  Although your initial inspection and a hard copy of your permit will be delayed until the Shelter-In-Place Order is over.

I AM A BUSINESS; HOW SHOULD I HANDLE COVID-19 WASTE THAT I MAY HAVE GENERATED DECONTAMINATING A SICK WORKER’S SPACE OR OTHER LOCATIONS IN OUR FACILITY?

You must decide upon whether your solid waste (wipes, protective clothing, etc.) is contaminated enough to consider it infectious. If so, manage it as biohazardous waste and place it in with your normal biohazardous waste containers. Contact a registered medical waste transporter if you need help with having it packaged and shipped offsite, as required. Use a registered transporter the California Department of Public Health. Additionally, please utilize one of the COVID-19 fighting products.

HOW DO I CONTACT THE MEDICAL WASTE MANAGEMENT PROGRAM DURING THE SHELTER-IN-PLACE?

Email envhealth@smcgov.org, or contact your district inspector.

WILL THE SHELTER-IN-PLACE ORDER IMPACT LEA REVIEW OF POST CLOSURE DEVELOPMENT PROJECTS (PCDP), SOLID WASTE FACILITY PERMIT (SWFP) REVISION, MODIFICATION, TRANSFER PROCESSING REPORT AMENDMENTS, OR A 5-YEAR SWFP REVIEW APPLICATIONS?

LEA staff will continue to review all proposed solid waste project applications while working remotely and will continue to be accessible through email, text and phone calls.

HOW CAN I SUBMIT APPLICATION RESUBMISSIONS?

Only submit application resubmissions electronically to the inspector that initially made the request.  

MAY I CONTACT THE BODY ART PROGRAM INSPECTORS DURING THE SHELTER-IN-PLACE?

Contact your designated inspector, or email envhealth@smcgov.org.

I RUN A PAINTING COMPANY AND AM IN THE MIDDLE OF PROJECTS AT HOMES AND BUSINESSES. CAN I CONTINUE TO WORK IF I PRACTICE SOCIAL DISTANCING AND HAND WASHING?

NO. Refer to the Shelter-In-Place Order for essential business operations.

IMPORTANT SIMPLE TIPS

  • Whenever possible, maintaining Social Distancing of 6ft must be your highest priority while in public.
  • Minimize bare hand contact with ready-to-eat food.
  • Assign an employee to keep soap and paper towels stocked at handwash stations at least every hour.
  • Protect food and drinks from contamination when delivering to patrons.
  • Avoid touching your eyes, nose, and mouth.  
  • Minimize touching your phone or other personal items.
  • Wash hands more frequently for all staff, including cashiers, bussers, and servers.  
  • Provide extra garbage cans near restrooms exits.
  • Post additional visible signage for patrons to wash their hands frequently.  
  • Provide hand sanitizer and/or wipes for patrons to use.

Children

WHERE CAN I FIND OUT ABOUT HOW CORONAVIRUS IMPACTS SCHOOLS?

Please visit the San Mateo County Office of Education’s Alert Page about coronavirus to learn more. 

HOW DO I TALK TO MY CHILD ABOUT COVID-19?

As public conversations around (COVID-19) increase, children may worry about themselves, their family, and friends getting ill with COVID-19. Parents, family members, school staff, and other trusted adults can play an important role in helping children make sense of what they hear in a way that is honest, accurate, and minimizes anxiety or fear. CDC has created guidance to help adults have conversations with children about COVID-19 and ways they can avoid getting and spreading the disease.

WHAT GUIDANCE HAS THE CALIFORNIA DEPARTMENT OF EDUCATION (CDE) ISSUED IN RESPONSE TO COVID-19?

The CDE provides guidance on distance learning, school meals, special education and child care and student supervision.  Read the guidance here. 

General Public

COVID-19 101

WHAT IS THE NOVEL CORONAVIRUS? AND COVID-19?

The novel coronavirus is a new respiratory virus first identified in Wuhan, Hubei Province, China, in December of 2019. The virus has now spread to many countries around the world, including the United Stated, prompting the World Health Organization to declare a pandemic. A pandemic occurs when the whole world is experiencing the same disease at the same time. Technically, the virus is named SARS-CoV-2 and the disease it causes is called COVID-19 (coronavirus disease 2019). For more information on the novel coronavirus (COVID-19), please go to the website of the Centers for Disease Control and Prevention (CDC).

WHAT ARE THE SYMPTOMS OF NOVEL CORONAVIRUS (COVID-19)?

The most common symptoms are fever, cough, and shortness of breath. Reported illnesses have ranged from mild symptoms to severe illness and death. The Centers for Disease Control and Prevention (CDC) believe at this time that symptoms of COVID-19 may appear in as few as 2 days or as many as 14 after exposure.

WHERE DID THE CORONAVIRUS (COVID-19) COME FROM?

This information is not yet known. Coronaviruses are a large family of viruses that are common in many different types of animals including camels, cattle, cats, and bats, among others. Rarely, animal coronaviruses can infect people, and then spread among people. The animal source of this novel coronavirus (COVID-19) is not known right now.

HOW DOES THE VIRUS SPREAD?

The virus is thought to spread mainly from person-to-person, between people who are in close contact with one another (within about 6 feet), and via respiratory droplets produced when an infected person coughs or sneezes. These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs. See CDC’s How Coronavirus Spreads.

IS THERE A VACCINE FOR NOVEL CORONAVIRUS?

No. Efforts to develop a vaccine are underway, but currently, there is no vaccine available to protect against novel coronavirus.

WHAT IS THE TREATMENT IF SOMEONE GETS SICK? 

There is no specific treatment for novel coronavirus (COVID-19). Patients who are confirmed to have the disease will be cared for by health care professionals, working closely with San Mateo County Health.

WHAT ACTIONS CAN WE TAKE TO PREVENT AND PREPARE FOR CORONAVIRUS?

Steps to prevent the spread of the flu will also help guard against the spread of COVID-19: cover your cough and sneezes, wash your hands frequently, avoid shaking hands and touching your face with unwashed hands, and if you are not feeling well or are experiencing a cold, the flu, or other symptoms, contact your primary care provider and stay home from school or work. Take steps to improve your personal and organizational preparedness. Refer to the coronavirus section of our website for more information.

Individuals can prevent illness by taking the following actions:

  • Frequently wash hands with soap and water for at least 20 seconds;
  • Always cover your cough or sneeze;
  • Stay home if you are sick;
  • Get your flu shot to protect against the flu or symptoms similar to COVID-19; and
  • If you have recently returned from a country with ongoing COVID-19 infection, monitor your health and follow the instructions of public health officials.

Individuals can prepare for the disruption that outbreaks cause:

  • Make sure you have a supply of all essential medications for your family;
  • Make a child care plan if you or a caregiver are sick;
  • Consider how your family will manage school closures; and
  • Consider how you can care for a sick family member without getting sick yourself.

IF I HAVE A FEVER, COUGH, OR SHORTNESS OF BREATH, DO I HAVE NOVEL CORONAVIRUS? 

It is cold and flu season now, and many people have symptoms of illness that are not related to COVID-19. If you have fever, cough, or shortness of breath, contact your medical provider right away and tell them about your symptoms and any recent travel. Be sure to call ahead before you visit the office, clinic, or hospital, so that the medical provider can prepare for your visit.

HOW MANY PEOPLE IN THE UNITED STATES HAVE GOTTEN INFECTED BY COVID-19?

The Centers for Disease Control and Prevention (CDC) are tracking the number of infections in the United States. Information on the current U.S. case count of Novel Coronavirus infections can be viewed on the CDC website.

COVID-19 TESTING

IS COVID-19 TESTING AVAILABLE IN SAN MATEO COUNTY?

Yes. There is a pilot test program for COVID-19 at sites in the Bay Area. If you are interested in learning more, please click here.

HOW DO LABORATORIES CONDUCTING COVID-19 DIAGNOSTIC TESTS REPORT RESULTS?

Laboratories conducting COVID-19 diagnostic tests are required to follow reporting guidelines outlined in the Order of the Health Officer No. c19-4.

IS IT POSSIBLE TO POST THE NUMBER OF TESTS YOU’VE ADMINISTERED ALONGSIDE CONFIRMED CASES?

We believe that the most relevant information to share with the community is the number of confirmed cases at this time. If this were to change, it will be reflected on our updates. Our primary concern is the health and safety of our residents, and the privacy of our patients.  At this time, we will not be providing further information on cases, including location, gender, age, and condition.

CLOTH FACE COVERS

WHY ARE WE BEING ASKED TO COVER OUR FACES NOW? 

Covering your nose and mouth with cloth is recommended when you leave home for essential activities, such as a medical appointment, grocery shopping, or pharmacy visits. It’s another step we can all take to stop the spread of coronavirus along with staying home, frequently washing hands, and keeping at least 6 feet between you and others when in public.

HOW CAN THIS HELP?

Health officials are observing that some people have no or very mild symptoms and may have coronavirus and not know it. When away from home, covering your face and mouth, along with other measures, can further prevent other people from exposure to the virus.

WHAT SHOULD I WEAR; WHERE CAN I FIND THE RIGHT FACE COVERING?

Any cloth material that can be washed will work. This includes scarves, bandanas, t-shirts and sweatshirts, and even towels. If you have sewing supplies, you can create your personal mask.  Remember, the supply of N95 and surgical masks is limited, and you should not try to acquire them. Reserve these necessary items for health care professionals.

HOW SHOULD I HANDLE MY FACE COVERING WHEN I RETURN HOME?

Always wash your hands or use hand sanitizer before and after touching your face and face covering. Wash your face covering frequently — ideally after each use — with detergent and hot water. Dry on the high heat cycle. It’s recommended that you have a dedicated laundry bag to store dirty face coverings until they can be washed.

IS COVERING MY FACE PART OF A LEGAL ORDER FROM THE SAN MATEO COUNTY HEALTH OFFICER?

No, the recommendation to cover your face comes from many health officials, including the Centers for Disease Control, California Department of Public Health, and local health officers—but as a request, not an order.

FINANCes and employment

WHO IS FUNDING THE COUNTY’S COVID-19 RESPONSE?

San Mateo County is working with fiscal partners at the local, state and federal government levels to appropriate funds for our response to the novel coronavirus (COVID-19.)

WHAT ARE THE FINANCIAL IMPLICATIONS OF THE COVID-19 RESPONSE?

At this time we do not know, and this is an evolving situation, therefore we can expect things to change. We will work with the appropriate government agencies to assess cost.

IS THERE RECOURSE FOR THOSE WHO LOSE IMCOME DUE TO THE COVID-19 VIRUS?

The federal and state governments are publicly discussing the fact that the novel coronavirus (COVID-19) outbreak will undoubtedly have fiscal implications at all levels -global, national, regional, local and individual. Please check the County’s Emergency Operations Center.

DO YOU HAVE ANY RESOURCES IF WE ARE IMPLEMENTING TELEWORKIING FOR THE FIRST TIME?

People in telework arrangements tend to be more successful when: (1) they have a clear plan indicating on what projects and tasks they will work remotely; (2) they work on developing the personal habit and agreement to review the progress made every day and share that progress with their manager and others –this helps with mental focus and productivity; (3) they plan social time into their day to deal with feelings of boredom, withdrawal or isolation that might come up; and (4) they have some “practice runs” if at all possible, where they work from home for a full day more than once, to learn what challenges (practical, emotional etc.) come up and address them before the person switches to 100% remote work. An increase in communication is vital to support as seamless a transition as possible to telework. 

SAN MATEO COUNTY RESPONSE

HOW IS SAN MATEO COUNTY HEALTH RESPONDING?

San Mateo County Health officials are working closely with the California Department of Public Health (CDPH) and Centers of Disease Control and Prevention (CDC) to respond to the outbreak of COVID-19. We are providing information to health care providers in our county on how to safely and effectively evaluate ill people who have symptoms. We continue to monitor the situation, work with our partners to identify any possible cases, provide information and consultation to ensure that possible cases are diagnosed and managed safely, as well as implement recommendations from the CDC. Additionally, we conduct full investigations, assist with logistics from transportation to accommodations with all positive cases. 

WHAT IS SAN MATEO COUNTY DOING TO PROTECT OUR HEALTH

San Mateo County Health is working to contain the spread of the virus and reduce harm in the community. We are focused on the most vulnerable groups, including older adults, people with underlying medical conditions, those experiencing housing insecurity or homelessness or particular living situation that make isolation at home very challenging. At this phase of virus spread, preserving the capacity of first responders, healthcare workers and critical healthcare institutions such as hospitals and their inpatient hospital capacity are high priorities. Every sector has a role to play to ensure community health and safety. Individuals, businesses, nonprofit organizations, faith institutions and the education sector can all do their part. Video: Coronavirus Protecting the Public – San Mateo County Health

CAN I TRAVEL? WHAT ARE THE RESTRICTIONS?

San Mateo County Health’s resources are focused on protecting the health of the community through health-specific interventions and support. Please follow these links to these sources for travel-related information:

 
SHELTER IN PLACE HEALTH ORDER

IS THERE A SHELTER IN PLACE ORDER FOR SAN MATEO COUNTY? WHAT DOES THIS MEAN FOR ME?

Yes, at this time there is a shelter in place order for non-essential activities. Please refer to the order from San Mateo County Health Officer Dr. Scott Morrow here: Shelter in Place Order. See the extended Health Order here.

WHERE CAN I FIND MORE INFORMATION ABOUT THE SHELTER-IN-PLACE ORDER?

San Mateo County has published an FAQ on the Shelter-in Place order that can be found here.

 
STATUS OF COVID-19 IN SAN MATEO COUNTY

ARE THERE ANY CASES OF COVID-19 IN SAN MATEO COUNTY?

Official information about COVID-19 cases in San Mateo County is regularly updated at the coronavirus section of our website. We have verified that there is wide community spread of the novel coronavirus in San Mateo County and strongly advice that you take recommended steps to avoid contributing to further spread.

WHAT HAPPENS IF I AM A SAN MATEO COUNTY RESIDENT UNDER VOLUNTARY HOME QUARANTINE FOR COVID-19?

Those who should safely isolate at home will receive direct guidance from San Mateo County Health’s Medical Center or your healthcare provider.

SHOULD I STOCK UP ON SUPPLIES LIKE MEDICATION, FOOD, ETC., IN CASE THERE IS A LARGER COVID-19 OUTBREAK?

Please refer to the Center for Disease Control guide for preparing for COVID-19. Preparing for COVID-19

WHAT IS THE PROCESS FOR NOTIFYING MY PLACE OF EMPLOYMENT THAT I AM UNDER QUARANTINE?

We recommend you follow established protocols for escalation within your place of work. In most cases, this starts by informing your direct supervisor and seeking guidance from them regarding the rest of the process.

HOW DO I FIND OUT MORE INFORMATION ABOUT COVID-19 FOOD-RELATED RESOURCES

San Mateo County Health’s resources are focused on protecting the health of the community through health-specific interventions and support. Please check the County’s Emergency Operations Center’s website for non-health COVID-19 related information.

WHO DO I CONTACT IF I NEED MORE INFORMATION ABOUT CORONAVIRUS IN SAN MATEO COUNTY?

Call 211 for non-emergency and non-medical questions about coronavirus. You may text ‘coronavirus’ to 211211 for text updates, or sign up for SMC Alert.

WHAT IS THE FEDERAL GOVERNMENT DOING SPECIFICALLY IN RELATION TO THE GRAND PRINCESS CRUISE SHIP PASSENGERS QUARANTINED AT A PRIVATE HOTEL IN THE CITY OF SAN CARLOS?

Please check the County’s Emergency Operations Center’s website to learn about this topic.

WHAT RESOURCES FOR INFORMATION CAN WE TRUST?

 

Healthcare Providers

WILL EXISTING RESPIRATORY VIRUS PANELS, SUCH AS THOSE MANUFACTURED BY BIOFIRE OR GENMARK, DETECT COVID-19?

No. These multi-pathogen molecular assays can detect a number of human respiratory viruses, including other coronaviruses that can cause acute respiratory illness, but they do not detect COVID-19.

WHAT SHOULD I DO WITH MY STOCK OF N95 RESPIRATORS THAT HAVE PASSED THEIR MANUFACTURER DESIGNATED EXPIRATION DATE? 

Do not discard unused, expired N95 respirators. Instead, contact your Infection Control or Health & Safety office. Per CDC, in times of shortage, consideration can be made to use N95 respirators beyond the manufacturer-designated expiration date. See details here: Strategies for Optimizing the Supply of N95 Respirators and Release of Stockpiled N95 Filtering Facepiece Respirators Beyond the Manufacturer-Designated Shelf Life: Considerations for the COVID-19 Response. Please note that CDC does not recommend using N95s beyond the manufacturer-designated shelf life in surgical settings. For more information please see CDC FAQ for Health Care Professionals.

Older Adults

ARE THERE ESPECIALLY VULNERABLE POPULATIONS, SUCH AS PEOPLE WITH DISABILITIES, THOSE WITH COMPROMISED HEALTH, OR ELDERLY OR OTHER? WHAT CAN VULNERABLE POPULATIONS DO TO PREPARE FOR AND COPE WITH THE NOVEL CORONAVIRUS (COVID-19)?

Please refer to the Centers for Disease Control and Prevention (CDC) for information regarding high risk populations at the CDC Website.

The Administration on Community Living also offers additional guidance regarding steps individuals with disabilities and seniors may take to prevent COVID-19. In addition, you may consult with your health care provider about how to protect yourself if you are part of this group. Moreover, the statements of our county’s Health Officer offer further guidance. Lastly, and considering how quickly the situation is evolving, please keep up to date with the guidance stemming from the Governor of California through the California Department of Public Health.

HOW DOES CORONAVIRUS IMPACT NURSING HOMES?

The elderly and people with existing health conditions are at higher risk and are emphatically encouraged to take the recommended precautions to avoid acquiring the disease. The Centers for Disease Control and Prevention have dedicated resources on their website.  

Commands