WHAT EMPLOYEE BENEFITS AM I ELIGIBLE FOR AS A WORKER IMPACTED BY
In the face of the COVID-19, the Labor & Workforce Development
Agency (LWDA) wants to keep workers, employers, co-workers, and
families safe. What employees are entitled to may be confusing.
To learn more go to LWDA’s Guidance for
Employers and Workers.
WHAT SHOULD SAN MATEO COUNTY BUSINESSES DO TO PREPARE FOR
Businesses should Look at their work-from-home policies and sick
leave in order to support people who may need to self-quarantine.
Please refer to the CDC’s guidelines for businesses and employers
that are published on the
WHAT DOES ENVIRONMENTAL HEALTH SERVICES (EHS) PROVIDE DURING THE
EHS is providing the following services during thE
- May be made online by visiting www.smchealth.org/eh or;
- Sent by mail to 2000 Alameda de las Pulgas, Suite #100,
San Mateo, CA 94403
- Must be sent via mail to 2000 Alameda de las Pulgas,
Suite #100, San Mateo, CA 94403 or;
- Email at email@example.com.
- Must be delivered by mail or courier. Please note there
will likely be delays in reviewing plans.
- Hard copies of approved Plans are not available to be
picked up until after the Shelter-In-Place Order is lifted.
Electronic Plans and applications for minor remodels or
projects can only be accepted via mail, or email at
- Construction Permits
- Are the only allowable permits to be issued under the
Shelter-In-Place Order. OWTS, domestic wells, and repairs for
equipment are required to protect health and safety. No
others will be issued until after the Shelter-In-Place Order
is lifted, however, received plans are being reviewed by
staff. Because the Shelter-In-Place Order limits the work
that is allowable in San Mateo County
- Construction Inspections
- Will be limited to the allowable work. Inspections will
be arranged directly with field staff. Refer to the
Order at https://www.smcgov.org/.
WHO IS ENFORCING THE SHELTER-IN-PLACE ORDER?
Local law enforcement will be enforcing the Shelter-In-Place
Order. Violation of or failure to comply with this
Shelter-In-Place Order is a misdemeanor punishable by fine,
imprisonment, or both. (California Health and Safety Code §
120295, et seq.)
WHAT ARE THE REQUIREMENTS FOR FOOD ESTABLISHMENTS TO REMAIN OPEN
DURING A SHELTER-IN-PLACE?
- Delivery or takeout orders only. NO IN-ROOM DINING ALLOWED
- Remove ill employees from work
- Practice 6 feet social distancing
- Wash hands often with soap, running warm water (20 seconds),
and use single paper towels.
- Sanitize common touchpoints (door handles, rails, backs of
chairs, etc.) often with approved sanitizers.
- Refer to https://www.smcgov.org/ for more
I WANT TO APPLY FOR A CHANGE IN OWNERSHIP. HOW DO I SCHEDULE AN
Apply for a permit to operate by submitting application via email
at firstname.lastname@example.org. A
scheduled inspection for opening a food facility will be delayed
until after the Shelter-In-Place Order is lifted.
I HAVE PLAN CHECK PLANS TO BE SUBMITTED. ARE YOU ACCEPTING
We are accepting plans by email (minor plan check), mail, or
courier only. Expect delays. Our mail service has been
ARE YOU ACCEPTING EXPEDITED PLANS AT THIS TIME?
NO. No construction permits except those deemed critical to
public health and safety will be issued until after the
Shelter-In-Place order is lifted.
ARE YOU ACCEPTING APPLICATIONS FOR CONSTRUCTION OR OPERATION OF
ANY NEW BUSINESSES, TEMPORARY EVENTS OR CERTIFIED FARMERS
Applications will be reviewed, but not approved for operation,
until after the Shelter-In-Place Order is lifted, unless there is
direct and immediate support to an “essential function” as
outlined in the Shelter-In-Place Order.
ARE FOOD COURTS IN MALLS EXEMPTED?
Food courts, if they choose to remain open, must operate just
like all other restaurants offering take out only. The
Shelter-In-Place Order also requires social distancing which
includes, 6 feet between each person, washing hands or using
sanitizer, covering coughs and sneezes, regularly cleaning high
touch surfaces, and not shaking hands. Persons who do not comply
with these social distancing requirements are in violation of the
ARE YOU STILL PERFORMING CONSTRUCTION INSPECTIONS?
NO. No construction inspections will be scheduled unless the
project is essential to public health and safety. Continuing
construction work must fit within the Shelter-In-Place Order.
WHAT IF I WANT TO REPORT A FOOD SAFETY VIOLATION?
For food facility specific complaints, report a problem online at
For all other complaints: https://www.smchealth.org/report-problem.
No phone complaints can be taken.
ARE PUBLIC POOLS CLOSED BY THE HEALTH OFFICER SHELTER-IN-PLACE
YES. All public pools (all pools requiring a permit by the
Health Department) must be closed per the Shelter-In-Place Order.
I HAVE PLAN CHECK PLANS TO BE SUBMITTED. ARE YOU ACCEPTING PLANS?
Refer to the section above.
CAN MY POOL MAINTENANCE COMPANY CONTINUE TO OPERATE?
YES. Routine maintenance including cleaning, chemical
balancing and adjustments only. Emergency repairs for
fences, gates, etc. needs prior approval and plan check
submittals. Email: email@example.com if you are
applying for emergency repairs.
CAN I CONTINUE TO TEST BACKFLOW PREVENTION ASSEMBLIES DURING THE
Testing of backflow prevention assemblies has been determined to
be in support of an essential service. Test reports should
continue to be submitted to Environmental Health Services via
firstname.lastname@example.org. However, Environmental Health Services will
NOT be taking enforcement action for failure to perform annual
testing during the term of the Shelter-In-Place Order.
CAN I BUY BACKFLOW TAGS DURING THE SHELTER-IN-PLACE?
YES. While the County Environmental Health Services offices are
closed to the public, backflow tags can be purchased by
appointment only. To make an appointment, please email
Environmental Health Services via email@example.com.
DOES THE SHELTER-IN-PLACE ORDER APPLY TO DRILLING OF WELLS OR
Drilling of borings and environmental/monitoring wells is
generally not considered essential services, unless it is
specifically in direct support of low-income housing construction
or certain municipal construction. Drilling of
domestic water supply wells is considered in support of essential
services only if it is direct support of low-income housing
construction or to replace a failed domestic water supply well.
To schedule drilling inspections, please contact the Land Use
team through the phone number printed on your well drilling
permit or via firstname.lastname@example.org.
DOES THE SHELTER-IN-PLACE ORDER APPLY TO SEPTIC WORK?
Septic work that is performed under permit with San Mateo County
Environmental Health Services is considered in support of
essential services only if it is in direct support of low-income
housing construction or for repairs failed septic systems that
are causing a public health threat. To schedule
septic inspections, please contact the Land Use Program
through the phone number printed on your septic permit, or
SHOULD I CONTINUE TO PERFORM PERIODIC TESTING FOR BACTERIA FOR MY
SMALL WATER SYSTEM?
YES, monitoring of water quality for Small Water Systems
should continue during the Shelter-In-Place Order to the extent
practicable. If you have specific questions about the operation
of your State Small Water System. Please contact email@example.com.
CAN I CONDUCT STATE MANDATED TESTING OF THE UST SYSTEM?
YES. It has been determined to be in support of an essential
service. Contact your inspector, or email firstname.lastname@example.org.
CAN I PERFORM MONTHLY DESIGNATED OPERATOR INSPECTIONS?
YES. It has been determined to be in support of an
essential service. Please practice good hygiene and social
CAN I CONDUCT UST SYSTEM REPAIRS OR RESPOND TO ALARMS?
YES. It has been determined to be in support of an
essential service. Please practice good hygiene and social
CAN I REMOVE OR INSTALL A UST SYSTEM OR COMPONENT?
NO. Only construction activities to repair currently operating
systems are permitted.
HOW DO I MAINTAIN COMPLIANCE WITH MY HAZARDOUS WASTE DISPOSAL AND
STORAGE ACCUMULATIONS AND TIME LIMITS?
Facilities that are providing essential services will continue to
generate hazardous waste and are expected to arrange pickup of
their waste in accordance with normal timelines to avoid
If you are not able to meet these limits due to shortage of
hazardous waste disposal services or limited on site operations
or personnel, ensure your hazardous waste containers are labeled,
closed, and accumulated on site. These actions minimize the
possibility of a fire, explosion, or any unplanned sudden or
non-sudden release of hazardous waste or hazardous waste
constituents to air, soil, or surface water which could threaten
human health or the environment. Hazardous waste must be picked
up as soon as possible. Also, contact your district inspector or
email email@example.com to notify
CUPA of the situation. If your facility won’t be operating,
ensure all containers comply with the requirements mentioned in
the paragraph above. If your regular hauler is not available,
AS A VERY SMALL QUANTITY GENERATOR (VSQG) BUSINESS, HOW DO I
MAINTAIN COMPLIANCE WITH MY HAZARDOUS WASTE DISPOSAL AND STORAGE
ACCUMULATION TIME LIMIT?
The VSQG Hazardous Waste Collection facility is not operating at
this time. See information in the previous question. You will be
able to schedule an appointment once operations resume.
HOW DO I MAINTAIN WITH INSPECTION REQUIREMENTS FOR THE DAILY AND
WEEKLY HAZARDOUS WASTE TANK, WEEKLY CONTAINER, AND EMERGENCY
Facilities that are providing essential services that generate
hazardous waste are expected to continue conducting their
inspections. If you are not able to conduct your inspections as
often as required due to limited operations or personnel, ensure
inspections are conducted every time hazardous waste is added to
the containers or tanks at a minimum. If you are concerned you
will fall out of regulatory compliance, contact your
district inspector or email firstname.lastname@example.org for
MAY I STILL ELECTRONICALLY SUBMIT MY REGISTRATION AND MEDICAL
WASTE PLAN FOR A NEW FACILITY?
Email email@example.com to submit
a processing request. Although your initial inspection and
a hard copy of your permit will be delayed until the
Shelter-In-Place Order is over.
I AM A BUSINESS; HOW SHOULD I HANDLE COVID-19 WASTE THAT I MAY
HAVE GENERATED DECONTAMINATING A SICK WORKER’S SPACE OR OTHER
LOCATIONS IN OUR FACILITY?
You must decide upon whether your solid waste (wipes, protective
clothing, etc.) is contaminated enough to consider it
infectious. If so, manage it as biohazardous waste and place it
in with your normal biohazardous waste containers. Contact a
registered medical waste transporter if you need help with having
it packaged and shipped offsite, as required. Use a
registered transporter the California Department of Public
Health. Additionally, please utilize one of the
COVID-19 fighting products.
HOW DO I CONTACT THE MEDICAL WASTE MANAGEMENT PROGRAM DURING THE
Email firstname.lastname@example.org, or
contact your district inspector.
WILL THE SHELTER-IN-PLACE ORDER IMPACT LEA REVIEW OF POST CLOSURE
DEVELOPMENT PROJECTS (PCDP), SOLID WASTE FACILITY PERMIT (SWFP)
REVISION, MODIFICATION, TRANSFER PROCESSING REPORT AMENDMENTS, OR
A 5-YEAR SWFP REVIEW APPLICATIONS?
LEA staff will continue to review all proposed solid waste
project applications while working remotely and will continue to
be accessible through email, text and phone calls.
HOW CAN I SUBMIT APPLICATION RESUBMISSIONS?
Only submit application resubmissions electronically to the
inspector that initially made the request.
MAY I CONTACT THE BODY ART PROGRAM INSPECTORS DURING THE
Contact your designated inspector, or email email@example.com.
I RUN A PAINTING COMPANY AND AM IN THE MIDDLE OF PROJECTS AT
HOMES AND BUSINESSES. CAN I CONTINUE TO WORK IF I PRACTICE SOCIAL
DISTANCING AND HAND WASHING?
NO. Refer to the Shelter-In-Place Order for essential business
IMPORTANT SIMPLE TIPS
- Whenever possible, maintaining Social Distancing of 6ft must
be your highest priority while in public.
- Minimize bare hand contact with ready-to-eat food.
- Assign an employee to keep soap and paper towels stocked at
handwash stations at least every hour.
- Protect food and drinks from contamination when delivering to
- Avoid touching your eyes, nose, and mouth.
- Minimize touching your phone or other personal items.
- Wash hands more frequently for all staff, including cashiers,
bussers, and servers.
- Provide extra garbage cans near restrooms exits.
- Post additional visible signage for patrons to wash their
- Provide hand sanitizer and/or wipes for patrons to use.
WHERE CAN I FIND OUT ABOUT HOW CORONAVIRUS IMPACTS SCHOOLS?
Please visit the San Mateo County Office
of Education’s Alert Page about coronavirus to learn
HOW DO I TALK TO MY CHILD ABOUT COVID-19?
As public conversations around (COVID-19) increase, children
may worry about themselves, their family, and friends getting ill
with COVID-19. Parents, family members, school staff, and other
trusted adults can play an important role in helping children
make sense of what they hear in a way that is honest, accurate,
and minimizes anxiety or fear.
CDC has created guidance to help adults have conversations with
children about COVID-19 and ways they can avoid getting and
spreading the disease.
WHAT GUIDANCE HAS THE CALIFORNIA DEPARTMENT OF EDUCATION (CDE)
ISSUED IN RESPONSE TO COVID-19?
The CDE provides guidance on distance learning, school meals,
special education and child care and student supervision.
Read the guidance
WHAT IS THE NOVEL CORONAVIRUS? AND COVID-19?
The novel coronavirus is a new respiratory virus first identified
in Wuhan, Hubei Province, China, in December of 2019. The virus
has now spread to many countries around the world, including the
United Stated, prompting the World Health Organization to declare
a pandemic. A pandemic occurs when the whole world is
experiencing the same disease at the same time. Technically, the
virus is named SARS-CoV-2 and the disease it causes is called
COVID-19 (coronavirus disease 2019). For more information on the
novel coronavirus (COVID-19), please go to the website of
the Centers for Disease Control and Prevention (CDC).
WHAT ARE THE SYMPTOMS OF NOVEL CORONAVIRUS (COVID-19)?
The most common symptoms are fever, cough, and shortness of
breath. Reported illnesses have ranged from mild symptoms to
severe illness and death. The Centers for Disease Control and
Prevention (CDC) believe at this time that symptoms of COVID-19
may appear in as few as 2 days or as many as 14 after exposure.
WHERE DID THE CORONAVIRUS (COVID-19) COME FROM?
This information is not yet known. Coronaviruses are a large
family of viruses that are common in many different types of
animals including camels, cattle, cats, and bats, among others.
Rarely, animal coronaviruses can infect people, and then spread
among people. The animal source of this novel coronavirus
(COVID-19) is not known right now.
HOW DOES THE VIRUS SPREAD?
The virus is thought to spread mainly from person-to-person,
between people who are in close contact with one another (within
about 6 feet), and via respiratory droplets produced when an
infected person coughs or sneezes. These droplets can land in the
mouths or noses of people who are nearby or possibly be inhaled
into the lungs. See CDC’s How
IS THERE A VACCINE FOR NOVEL CORONAVIRUS?
No. Efforts to develop a vaccine are underway, but currently,
there is no vaccine available to protect against novel
WHAT IS THE TREATMENT IF SOMEONE GETS SICK?
There is no specific treatment for novel coronavirus (COVID-19).
Patients who are confirmed to have the disease will be cared for
by health care professionals, working closely with San Mateo
WHAT ACTIONS CAN WE TAKE TO PREVENT AND PREPARE FOR CORONAVIRUS?
Steps to prevent the spread of the flu will also help guard
against the spread of COVID-19: cover your cough and sneezes,
wash your hands frequently, avoid shaking hands and touching your
face with unwashed hands, and if you are not feeling well or are
experiencing a cold, the flu, or other symptoms, contact your
primary care provider and stay home from school or work. Take
steps to improve your personal and organizational preparedness.
Refer to the coronavirus section of our website for more
Individuals can prevent illness by taking the following actions:
- Frequently wash hands with soap and water for at least 20
- Always cover your cough or sneeze;
- Stay home if you are sick;
- Get your flu shot to protect against the flu or symptoms
similar to COVID-19; and
- If you have recently returned from a country with ongoing
COVID-19 infection, monitor your health and follow the
instructions of public health officials.
Individuals can prepare for the disruption that outbreaks cause:
- Make sure you have a supply of all essential medications for
- Make a child care plan if you or a caregiver are sick;
- Consider how your family will manage school closures; and
- Consider how you can care for a sick family member without
getting sick yourself.
IF I HAVE A FEVER, COUGH, OR SHORTNESS OF BREATH, DO I HAVE NOVEL
It is cold and flu season now, and many people have symptoms of
illness that are not related to COVID-19. If you have fever,
cough, or shortness of breath, contact your medical provider
right away and tell them about your symptoms and any recent
travel. Be sure to call ahead before you visit the office,
clinic, or hospital, so that the medical provider can prepare for
HOW MANY PEOPLE IN THE UNITED STATES HAVE GOTTEN INFECTED BY
The Centers for Disease Control and Prevention (CDC) are tracking
the number of infections in the United States. Information on the
current U.S. case count of Novel Coronavirus infections can be
viewed on the
IS COVID-19 TESTING AVAILABLE IN SAN MATEO COUNTY?
Yes. There is a pilot test program for
COVID-19 at sites in the Bay Area. If you are
interested in learning more, please click
HOW DO LABORATORIES CONDUCTING COVID-19
DIAGNOSTIC TESTS REPORT RESULTS?
Laboratories conducting COVID-19 diagnostic tests are required to
follow reporting guidelines outlined in the
Order of the Health Officer No. c19-4.
IS IT POSSIBLE TO POST THE NUMBER OF TESTS YOU’VE ADMINISTERED
ALONGSIDE CONFIRMED CASES?
We believe that the most relevant information to share with the
community is the number of confirmed cases at this time. If this
were to change, it will be reflected on our updates. Our primary
concern is the health and safety of our residents, and the
privacy of our patients. At this time, we will not be
providing further information on cases, including location,
gender, age, and condition.
CLOTH FACE COVERS
WHY ARE WE BEING ASKED TO COVER OUR FACES NOW?
Covering your nose and mouth with cloth is recommended when you
leave home for essential activities, such as a medical
appointment, grocery shopping, or pharmacy visits. It’s another
step we can all take to stop the spread of coronavirus along with
staying home, frequently washing hands, and keeping at least 6
feet between you and others when in public.
HOW CAN THIS HELP?
Health officials are observing that some people have no or very
mild symptoms and may have coronavirus and not know it. When away
from home, covering your face and mouth, along with other
measures, can further prevent other people from exposure to the
WHAT SHOULD I WEAR; WHERE CAN I FIND THE RIGHT FACE COVERING?
Any cloth material that can be washed will work. This includes
scarves, bandanas, t-shirts and sweatshirts, and even towels. If
you have sewing supplies, you can create your personal
mask. Remember, the supply of N95 and surgical masks is
limited, and you should not try to acquire them. Reserve these
necessary items for health care professionals.
HOW SHOULD I HANDLE MY FACE COVERING WHEN I RETURN HOME?
Always wash your hands or use hand sanitizer before and after
touching your face and face covering. Wash your face covering
frequently — ideally after each use — with detergent and hot
water. Dry on the high heat cycle. It’s recommended that you have
a dedicated laundry bag to store dirty face coverings until they
can be washed.
IS COVERING MY FACE PART OF A LEGAL ORDER FROM THE SAN MATEO
COUNTY HEALTH OFFICER?
No, the recommendation to cover your face comes from many health
officials, including the Centers for Disease Control, California
Department of Public Health, and local health officers—but as a
request, not an order.
FINANCes and employment
WHO IS FUNDING THE COUNTY’S COVID-19 RESPONSE?
San Mateo County is working with fiscal partners at the local,
state and federal government levels to appropriate funds for our
response to the novel coronavirus (COVID-19.)
WHAT ARE THE FINANCIAL IMPLICATIONS OF THE COVID-19 RESPONSE?
At this time we do not know, and this is an evolving situation,
therefore we can expect things to change. We will work with the
appropriate government agencies to assess cost.
IS THERE RECOURSE FOR THOSE WHO LOSE IMCOME DUE TO THE COVID-19
The federal and state governments are publicly discussing the
fact that the novel coronavirus (COVID-19) outbreak will
undoubtedly have fiscal implications at all levels -global,
national, regional, local and individual. Please check the
County’s Emergency Operations
DO YOU HAVE ANY RESOURCES IF WE ARE IMPLEMENTING TELEWORKIING FOR
THE FIRST TIME?
People in telework arrangements tend to be more successful when:
(1) they have a clear plan indicating on what projects and tasks
they will work remotely; (2) they work on developing the personal
habit and agreement to review the progress made every day and
share that progress with their manager and others –this helps
with mental focus and productivity; (3) they plan social time
into their day to deal with feelings of boredom, withdrawal or
isolation that might come up; and (4) they have some
“practice runs” if at all possible, where they work from home for
a full day more than once, to learn what challenges (practical,
emotional etc.) come up and address them before the person
switches to 100% remote work. An increase in communication is
vital to support as seamless a transition as possible to
SAN MATEO COUNTY RESPONSE
HOW IS SAN MATEO COUNTY HEALTH RESPONDING?
San Mateo County Health officials are working closely with the
California Department of Public Health (CDPH) and Centers of
Disease Control and Prevention (CDC) to respond to the outbreak
of COVID-19. We are providing information to health care
providers in our county on how to safely and effectively evaluate
ill people who have symptoms. We continue to monitor the
situation, work with our partners to identify any possible cases,
provide information and consultation to ensure that possible
cases are diagnosed and managed safely, as well as implement
recommendations from the CDC. Additionally, we conduct full
investigations, assist with logistics from transportation to
accommodations with all positive cases.
WHAT IS SAN MATEO COUNTY DOING TO PROTECT OUR HEALTH
San Mateo County Health is working to contain the spread of the
virus and reduce harm in the community. We are focused on the
most vulnerable groups, including older adults, people with
underlying medical conditions, those experiencing housing
insecurity or homelessness or particular living situation that
make isolation at home very challenging. At this phase of virus
spread, preserving the capacity of first responders, healthcare
workers and critical healthcare institutions such as hospitals
and their inpatient hospital capacity are high priorities. Every
sector has a role to play to ensure community health and safety.
Individuals, businesses, nonprofit organizations, faith
institutions and the education sector can all do their part.
Video: Coronavirus Protecting the Public – San Mateo County
CAN I TRAVEL? WHAT ARE THE RESTRICTIONS?
San Mateo County Health’s resources are focused on protecting the
health of the community through health-specific interventions and
support. Please follow these links to these sources for
SHELTER IN PLACE HEALTH ORDER
IS THERE A SHELTER IN PLACE ORDER FOR SAN MATEO COUNTY? WHAT
DOES THIS MEAN FOR ME?
Yes, at this time there is a shelter in place order for
non-essential activities. Please refer to the order from San
Mateo County Health Officer Dr. Scott Morrow here:
Shelter in Place Order. See the extended Health Order
WHERE CAN I FIND MORE INFORMATION ABOUT THE SHELTER-IN-PLACE
San Mateo County has published an FAQ on the Shelter-in Place
order that can be found here.
STATUS OF COVID-19 IN SAN MATEO COUNTY
ARE THERE ANY CASES OF COVID-19 IN SAN MATEO COUNTY?
Official information about COVID-19 cases in San Mateo County is
regularly updated at the coronavirus
section of our website. We have verified that there is wide
community spread of the novel coronavirus in San Mateo County and
strongly advice that you take recommended steps to avoid
contributing to further spread.
WHAT HAPPENS IF I AM A SAN MATEO COUNTY RESIDENT UNDER VOLUNTARY
HOME QUARANTINE FOR COVID-19?
Those who should safely isolate at home will receive direct
guidance from San Mateo County Health’s Medical Center or your
SHOULD I STOCK UP ON SUPPLIES LIKE MEDICATION, FOOD, ETC., IN
CASE THERE IS A LARGER COVID-19 OUTBREAK?
Please refer to the Center for Disease Control guide for
preparing for COVID-19.
Preparing for COVID-19
WHAT IS THE PROCESS FOR NOTIFYING MY PLACE OF EMPLOYMENT THAT I
AM UNDER QUARANTINE?
We recommend you follow established protocols for escalation
within your place of work. In most cases, this starts by
informing your direct supervisor and seeking guidance from them
regarding the rest of the process.
HOW DO I FIND OUT MORE INFORMATION ABOUT COVID-19 FOOD-RELATED
San Mateo County Health’s resources are focused on protecting the
health of the community through health-specific interventions and
support. Please check the County’s Emergency Operations Center’s
website for non-health COVID-19
WHO DO I CONTACT IF I NEED MORE INFORMATION ABOUT CORONAVIRUS IN
SAN MATEO COUNTY?
Call 211 for non-emergency and non-medical questions about
coronavirus. You may text ‘coronavirus’ to 211211 for text
updates, or sign up for SMC Alert.
WHAT IS THE FEDERAL GOVERNMENT DOING SPECIFICALLY IN RELATION TO
THE GRAND PRINCESS CRUISE SHIP PASSENGERS QUARANTINED AT A
PRIVATE HOTEL IN THE CITY OF SAN CARLOS?
Please check the
County’s Emergency Operations Center’s website to learn about
WHAT RESOURCES FOR INFORMATION CAN WE TRUST?
WILL EXISTING RESPIRATORY VIRUS PANELS, SUCH AS THOSE
MANUFACTURED BY BIOFIRE OR GENMARK, DETECT COVID-19?
No. These multi-pathogen molecular assays can detect a number of
human respiratory viruses, including other coronaviruses that can
cause acute respiratory illness, but they do not detect COVID-19.
WHAT SHOULD I DO WITH MY STOCK OF N95 RESPIRATORS THAT HAVE
PASSED THEIR MANUFACTURER DESIGNATED EXPIRATION DATE?
Do not discard unused, expired N95 respirators. Instead, contact
your Infection Control or Health & Safety office. Per CDC, in
times of shortage, consideration can be made to use N95
respirators beyond the manufacturer-designated expiration date.
See details here:
Strategies for Optimizing the Supply of N95 Respirators and
Release of Stockpiled N95 Filtering Facepiece Respirators Beyond
the Manufacturer-Designated Shelf Life: Considerations for the
COVID-19 Response. Please note that CDC does not recommend
using N95s beyond the manufacturer-designated shelf life in
surgical settings. For more information please see CDC FAQ
for Health Care Professionals.
ARE THERE ESPECIALLY VULNERABLE POPULATIONS, SUCH AS PEOPLE WITH
DISABILITIES, THOSE WITH COMPROMISED HEALTH, OR ELDERLY OR OTHER?
WHAT CAN VULNERABLE POPULATIONS DO TO PREPARE FOR AND COPE WITH
THE NOVEL CORONAVIRUS (COVID-19)?
Please refer to the Centers for Disease Control and Prevention
(CDC) for information regarding high risk populations at the
The Administration on Community Living also offers additional guidance regarding
steps individuals with disabilities and seniors may take to
prevent COVID-19. In addition, you may consult with your health
care provider about how to protect yourself if you are part of
this group. Moreover, the statements of our county’s Health
Officer offer further guidance.
Lastly, and considering how quickly the situation is evolving,
please keep up to date with the guidance stemming from the
Governor of California through the
California Department of Public Health.
HOW DOES CORONAVIRUS IMPACT NURSING HOMES?
The elderly and people with existing health conditions are at
higher risk and are emphatically encouraged to take the
recommended precautions to avoid acquiring the disease. The
Centers for Disease Control and Prevention have
dedicated resources on their website.