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Crisis Services

Overview

Crisis Services

SAN MATEO COUNTY CRISIS LINE

We all want to protect the people we love, but sometimes, we cannot do it alone. If you, a family member or a friend is in a mental health crisis, call (650) 579-0350

If you or they are at risk of harming themselves or others, call 911. Even if you or your family member may be upset or afraid, call to help ensure everyone’s safety. 

You can also call or text 988 or chat online for the National Suicide and Crisis Lifeline. 

Find resources below that can help.

Who to call when you need help—right now.

911
Emergency response


Call in an emergency.
Call for an immediate police, fire or medical response for yourself or someone in a life-threatening emergency.
(650) 579-0350
San Mateo County Crisis Line


If in doubt, please reach out. We’re here to help.
Help from local mental health counselors is available 24/7. Call us for help during a mental health crisis, substance use issue, or thoughts of suicide. The San Mateo County Mobile Crisis Response Team can even come to you in person. You can also call or text 988 for the National Suicide and Crisis Lifeline.

BHRS crisis services are operated by StarVista and Telecare. 

Additional Resources

National Alliance on Mental Illness (NAMI) San Mateo County. Support for family members who have a loved one with a mental illness. NAMI Operates a “HelpLine” (650-638-0802) to respond to inquiries about how families can best help their loved ones as well as how individuals with their own diagnosis can best help themselves.

Communities Overcoming Relationship Abuse (CORA). Call the 24/7 hotline at 1 (800) 300-1080 for immediate support. CORA is an agency in San Mateo County solely dedicated to helping those affected by intimate partner abuse. From counseling to emergency housing and legal assistance, CORA’s services provide safety, support, and healing.

For more information about BHRS crisis offerings, see the BHRS Programs and Services guide.