Contact the Public Authority
PROVIDER INFORMATION AND ASSISTANCE
Assistance
In-Home Supportive Services (IHSS) Provider Help Desk: For questions about electronic timesheets, paycheck, direct deposit, liens and wage garnishments call (866) 376-7066
Payroll Assistance Line: (650) 389-9666
New Provider Enrollment line: (833) 650-2272
Verification of Employment: Kelly Chan (650) 743-5644 or email: Kchan1@smcgov.org
Duplicate W-2 Requests: Contact your Payroll Specialist
Overtime & Violations Help Line: For questions about overtime, violation notices you received and avoiding violations call (650) 743-7216
PUBLIC AUTHORITY STAFF
Location & Hours
2000 Alameda de las Pulgas, Suite 200, San Mateo, CA 94403
Public Authority Mailing Address:
P.O. Box 5892, San Mateo, CA 94402
Hours: Monday-Friday, 8am-5pm
The lobby is closed for lunch from 12 Noon to 1pm.
Closed weekends and holidays.
Please call (650) 389-9666 for an appointment.