Contact the Public Authority
Contact the Public Authority
Due to the COVID-19 pandemic, the Public Authority currently does not conduct in-person business. Public Authority services are available via email and telephone.
PROVIDER INFORMATION AND ASSISTANCE
Assistance
In-Home Supportive Services (IHSS) Provider Help Desk: For questions about electronic timesheets, paper timesheets, paycheck, direct deposit, liens and wage garnishments call (866) 376-7066
Provider Enrollment and Payroll Assistance Line: (844) 228-9632
Verification of Employment: Kelly Chan (650) 670-2225 or email: Kchan1@smcgov.org
Duplicate W-2 Requests: Contact your Payroll Specialist
Overtime & Violations Help Line: For questions about overtime, violation notices you received and avoiding violations call (650) 556-4388
Benefits
Public Transportation Reimbursement: Kathaline Pivaral (650) 670-0953 or email: Kpivaral@smcgov.org
Job Development Reimbursement: Stacy Goldsby (650) 241-5874 or email: sgoldsby@smcgov.org
Applications for health, dental and vision coverage: Leonard Toy (650) 556-4388 or email: ltoy@smcgov.org
Information for providers already enrolled in health, dental and vision insurance benefits:
- Healthworx (Health): 1-800-750-4776
- Benefits Customer Service Center (Dental & Vision): 1-800-842-6635
Worker’s Comp
For information on filing claims for injuries incurred while performing an IHSS task call: Jaime Alcaraz at (650) 381-4687 or Jansen Sajise at (650) 385-9849.
Union – SEIU
IHSS providers in San Mateo County are represented by SEIU 2015. For Union and membership information please call or visit online the SEIU 2015 Member Action Center.
SEIU Member Action Center (MAC): 1-855-810-2015
or:
SEIU Online Member
Action Center (MAC)
Who to Call (Flyer)
PUBLIC AUTHORITY STAFF
Location & Hours
Aging and Adult Services Office Location: (mail
drop-box only)
225 37th Avenue, San Mateo, CA 94403
Public Authority Mailing Address:
P.O. Box 5892, San Mateo, CA 94402
Hours: Monday-Friday, 8am-5pm (currently no in-person business)
Payroll
Brenda Corzantes: Payroll Specialist (650) 670-0929 or email: Bcorzantes@smcgov.org
Kelly Chan: Payroll Specialist (650) 670-2225 or email: Kchan1@smcgov.org
Kelly Lou: Payroll Specialist (650) 670-2160 or email: Klou@smcgov.org
Kathaline Pivaral: Payroll Specialist (650) 670-0953 or email: Kpivaral@smcgov.org
Leonard Toy: Payroll Specialist (650) 556-4388 or email: Ltoy@smcgov.org
Estella Castillo: Payroll Supervisor (650) 670-0937 or email: Ecastillo1@smcgov.org
Registry
Maria Esparza-Diaz: Registry provider recruitment and updates (650) 713-8461 or email: Mesparza-diaz@smcgov.org
Reina Chen: Registry Social Worker 650-713-8453 or email: rpchen@smcgov.org
Judy Lau: Registry Social Worker 650-713-8157 or email: jlau@smcgov.org
Martha Ochoa: Registry Social Worker 650-713-8223 or email mochoa@smcgov.org
Betty Fung: Registry Supervisor (650) 241-5409 or email: Bfung@smcgov.org
Training Workshops
Stacy Goldsby: Training Community Program Specialist (650) 241-5874 or email: sgoldsby@smcgov.org
Administration
Araselis Marte Office Specialist 650-454-4317 or email: amarte@smcgov.org
Sutep Laohavanich Manager 650-476-5260 or email: slaohavanich@smcgov.org