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Provider Enrollment


Provider Enrollment

Due to the COVID-19 and California State of Emergency, enrollments are completed via mail and email. All in-office enrollments have been suspended.


Enroll to be an In-Home Supportive Services Provider

Contact your client’s IHSS Social Worker or the Public Authority to get an enrollment packet to enroll as a provider. Enrollment can be finished in as little as one week.

How do I enroll to be a provider?

Please fill out all required paperwork in the enrollment packet and make sure to include:

  • A copy of a valid non-expired, government issued ID (e.g., state ID, driver’s license, passport)
  • A copy of an original Social Security Card

Mail or email your enrollment packet to the Public Authority:

Mail: P.O. Box 5892, San Mateo CA 94402

Scan all documents and


Provider Orientation Videos & Supplemental Presentation

Watch the mandatory provider orientation video below. 




Mandatory Supplemental Provider Orientation Presentation

Supplemental Provider Orientation - English

Presentación Supplemental Obligatoria - Español


SEIU 2015 

IHSS providers in San Mateo County are represented by SEIU 2015.  Please review the SEIU 2015 orientation information below.

SEIU 2015 Orientation Information for Providers

Información de Orientación para Proveedores de SEIU 2015 


Watch the video about SEIU 2015. Click Here.