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Frequently Asked Questions

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How much do you pay?

As of April 2021, IHSS providers are paid $16.70 per hour and $25.05 for overtime. (overtime limits apply) 

Who will be my employer?

The IHSS consumer is the employer. The Public Authority Registry refer providers’ names to IHSS consumers who are looking to hire a homecare provider. The Public Authority is handles your payroll.

Will you train me?

We offer free, voluntary workshops to help you learn homecare skills. For more information, visit our Online Caregiving Workshops.

We will also reimburse you up to $400 per fiscal year (July 1 – June 30) to take classes and attend conferences. The class has to be preapproved, see the instructions on the applications: Job Development Application (English) Job Development Application (Spanish)

For more information, contact Stacy Goldsby at (650) 241-5874 or sgoldsby@smcgov.org.

Will I be eligible for Benefits?

Yes, if you meet the eligibility criteria. Visit our Benefits page for more information.

Do I get paid vacation and sick time, or holidays off?

We do not offer paid vacation or holidays. IHSS providers currently working became eligible to receive Paid sick leave hours on July 1, 2018. Use this Paid Sick Leave Form and submit to the address on the back of the form if you wish to utilize these hours. 

What will my work schedule be like as a Registry Provider?

Being a Registry Provider means you can have a very flexible schedule. You can choose what days and hours you work. We do not assign schedules. You will work out your schedule with your client, based on their need and your availability.

What if I have issues with my client?

The Public Authority will support you in resolving issues that may arise.