Our Hospital Campus in San Mateo is under construction!
The entrance to the hospital from our West parking lot is closed. You can only enter the hospital and clinics from the front entrance facing the corner of Edison and 39th Avenue.
- Please arrive early for your appointment so you have time to park and walk to the front entrance.
- The path from the West parking lot to the front entrance has steep inclines. If you have a hard time walking long distances or up and down hills, you may want to have someone drop you off. See “transportation help” below.
- For your safety, please drive with caution.
- Respect all barricades and signs inside and outside the hospital.
Where should I park?
Note: The path from the West parking lot to the front entrance has steep inclines. If you have a hard time walking long distances or up and down hills, you may want to have someone drop you off. See “transportation help” below.
I need accessible parking
If you have an accessible parking placard, you can park in the Emergency Department parking lot at the corner of 39th Avenue and Edison.
I need transportation help
If you are a Health Plan of San Mateo (HPSM) member, you can get a free ride to your appointments. Be sure to call at least two days before your appointment to schedule your ride.
- Medi-Cal members call: 1-844-856-4389
- CareAdvantage members call: 1-877-356-1080
The call center will ask for:
- Your HPSM ID number
- The date and time you need a ride
- Address where you need to go.
If a round-trip ride is needed, you will need to call the call center when your appointment is done. The wait time for the ride home may be up to one hour.
More information about the HPSM Ride Benefit is posted on their website.
Redi-wheels: If you are eligible for Redi-wheels, please call 1-650-568-1598 to set up this service. More information is posted on their website.
Some services have moved!
The following services are now located in a temporary trailer in the West parking lot, near 37th Avenue:
- Health Coverage Unit
- Medical Records
- Patient Experience
- Pharmacy Assistance Program
Appointments are strongly encouraged.
Why is the West entrance closed?
We are demolishing the old administration wing. It was built in 1954 and does not meet earthquake safety standards.
What happens during demolition?
Demolition includes abatement, soft demo, and hard demo.
Abatement is the removal and disposal of hazardous materials. This work will be done by qualified laborers under the supervision of an OSHA-certified consultant and an inspector licensed by HCAI-OSHPD, the state hospital administration. At no time will patients or the public be exposed to hazardous materials in greater concentrations than already exist in the general environment.
Soft demo is the removal of interior walls, flooring, and ceilings. Hard demo is the removal of exterior walls and the roof.
Will there be dust?
The project team will use the air quality and dust controls measures identified by BAAQMD (Bay Area Air Quality Management District). Throughout the demolition phase, regular air samplings will be taken and reported to our Infection Control team to monitor air quality.
Will there be noise and vibration?
Yes. The loudest noises will likely happen during the hard demo phase. We will operate within the City of San Mateo’s guidelines for construction hours. Vibrations strong enough to affect other hospital facilities will be closely monitored and scheduled to minimize or eliminate the impact on staff and patients. We do not expect vibrations to affect buildings near the hospital.