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BHRS Quality Management

Overview

BHRS Quality Management
Click the tabs below for more information

QM DOCUMENTATION RESOURCES

Documentation 

Mental Health Documentation Manual
Documentation Quick Guide - FAQ
Medication Support Quick Guide
Treatment Plan Flow Sheet
Emotional Support Animal FAQ

Remote Services

Link to Telehealth Resources for Clients
Guidelines for Providing Hybrid Service Delivery 9.23.21
Remote Services Location Code FAQ
How to Use Microsoft TEAMS for Running Groups

Avatar 

Avatar My Views
Urgent Care Alert
Consent Tracking for Admins
Clinical Avatar Training

Worksheets

Youth Initial Assessment Worksheet Youth Re Assessment Worksheet
Adult Initial Assessment Worksheet Adult Re Assessment Worksheet

PDF VERSIONS OF FORMS 

BHRS Authorization and Consent Forms 
Paper Version Treatment Plan Form 

Contractor Forms: https://www.smchealth.org/bhrs/providers/soc

WEBINAR RECORDINGS & POWERPOINTS

Webinar Recordings

Link to Quality Management Videos: County Staff | Contractors

BHRS Staff and other San Mateo County Health Department Staff may access QM training in the county LMS at www.smcgov.org/LMS

BHRS Contractors/Contract Agencies may access the LMS by creating an account at https://sanmateocounty.csod.com/selfreg/register.aspx?c=bhrscp01

Webinar PowerPoints

Assessment & Treatment Plan 

Assessements Mental Health 2020
Treatment Plan 2020

Billing & Coding 

Coding & Billing 2020
Community-Focused Services:Guidelines Regarding Coding, Billing & Documenting
Groups Mental Health 2020
Collaborting With Other Professionals

NOABD 

NOABD
AVATAR NOABD-NAR Form

Client & Services Information (CSI)

CSI Assessment Timely Access 8.25.21
CSI Assessment Training 5.26.21

Legal 

Legal Updates 2020
Ask-QM FAQ: Release of Information

Incident Reports 

Critical Incident Reports
Ask-QM FAQ_: Critical Incident Reports

Health Information Exchange (HIE)

Ask QM: Limits of Confidentiality and Health Information Exchange
HIE FAQs

Remote Services

Intro to Zoom Health

ASK QM Webinar Slides

Ask QM -FAQ: NOABD & Legal Questions
Ask QM -FAQ: Letters & ROIs
Ask QM -FAQ : Working From Home & Legal Updates
Ask QM FAQ : Mental Health Care Related
Ask QM FAQ:TRIENNIAL MEDI-CAL CHART AUDIT FINDINGSMENTAL HEALTH

QM UPDATES

What’s New QM

For the latest updates from the BHRS QM Team, check out our What’s New one pagers. 

May 2022
April 2022
March 2022
February 2022
January 2022

DHCS Info Notices

For more information about new requirements from The Department of Health Care Services, click the link below to view their Information Notices. 

Link to DHCS Mental Health & Substance Use Disorder Services and Behavioral Health Information Notices

BBS Website

For more information about new requirements from The Board of Behavioral Sciences, click the link below. 

Link to Board of Behavioral Sciences Website

CalAIM INFORMATION 

Introduction to CalAIM

The following presentations were developed by CalMHSA to assist counties in understanding the changes related to CalAIM.
* Information specific to contract providers is coming soon. 

Welcome to CalAIM: Then vs. Now

CalAIM Resources 

QM CalAIM FAQ

CalAIM Related Polices 

The following policies were developed by CalMHSA and adopted by BHRS to be in compliance with the CalAIM changes. 

NON-BHRS PROVIDER 5150 TRAINING

This training will NOT open in Internet Explorer 11, you must play this in Chrome or another browser. 

Last Updated 08/06/2021: Training Duration: 30 minutes

This training is intended for Mills Hospital, VA, Kaiser Permanente, Sutter Health and other contracted non-BHRS providers to complete the San Mateo County 5150 Certification Training.

This is a required training for any contracted clinical or hospital staff requesting 5150 writing privileges.  The purpose of this training is to provide a basic orientation to the current laws governing involuntary detention. If you are qualified you will be emailed your 5150 certification card.

  • At the end of the training there is an attestation and survey. If you do not completely fill out the attestation and survey you will not be issued a 5150 card.
  • Print the test at the end of the training for your records.
  • If you are issued a 5150 card from San Mateo County, BHRS Quality Management will email you or your agency representative the card within 7 days of completing the training and survey.
  • If you do not receive an emailed 5150 card from San Mateo County BHRS Quality Management, you are not certified to write a hold in San Mateo County. 

Please email us with your questions at: HS_BHRS_ASK_QM@smcgov.org

Training link:

San Mateo County 5150 Certification Training

ABOUT QUALITY MANAGEMENT

Quality Management Description
Quality Improvement Committee
Policy 08-02: Policy Management, Development & Approval Process 

QUALITY MANAGEMENT WORKPLANS

Mental Health & SUDS

Quality Improvement Workplans 

MH & SUDs Work Plan FY2021-2022
MH & SUDs Work Plan FY2020-2021
MH & SUDs Work Plan FY2019-2020

End of Year Review – Quality Improvement Work Plan

MH & SUDs Work Plan Year End Review FY2019-2020
MH & SUDs Work Plan Year End Review FY2020-2021

QM CONTACT INFORMATION 

1950 Alameda de Las Pulgas, Suite 157
San Mateo, CA 94403

Fax: (650) 525-1762
PONY: MLH 327

Email Addresses

For general questions: HS_BHRS_ASK_QM@smcgov.org

For submitting forms such as IRs, Change of Provider, Block Chart
Requests, Subpoenas, Records Requests, etc.:
HS_BHRS_QM@smcgov.org

For PAVE related support: HS_BHRS_PAVE@smcgov.org

For IRB Submissions or Inquiries: HS_BHRS_IRB@smcgov.org