Document Display Requirements for Businesses

Businesses operating in San Mateo County must complete, post, and share the first three documents with vendors and customers at all public entrances. The Health and Safety Plan listed below must be shared with and posted for employees.

1) Self-Certification Placard  – Post this placard at all public entrances and list your local law enforcement agency in the department fields of this document.

2) Health Officer Order Appendix A: Social Distancing Protocol English | Español | Chinese | Tagalog - Use this form or post similar content.

3)  Health and Safety Signage English | Spanish | Chinese  – Post these signs or a sign that lists all COVID-19 symptoms at every public entrance.

4) Health and Safety Plan - Refer to your business type below for industry-specific guidance materials and post for all employees.

Frequently Asked Questions for Businesses 

English | Spanish | Chinese

COVID-19 Exposure Guidance in the Workplace

English | Spanish | Chinese

Food Safety

• Dine-In Restaurants Industry Guidance
• Dine-In Checklist English | Spanish | Chinese 
• Restaurant, Bars, and Wineries Industry Guidance
• Restaurant Dining Requirements English | Spanish | Chinese
• City Point of Contact List
• California Alcoholic Beverage Control FAQs
• Alcohol Beverage Sale Guidance - English | Spanish | Chinese
• Additional food safety program resources

Body Art, Nail Salons, and Massage Establishments

• Expanded Personal Care Services Industry Guidance (this includes massage, nail salons, and tattoo businesses)
• Board of Barbering and Cosmetology’s COVID-19 Safety Checklist English | Vietnamese
• Additional Body Art Program documents and resources
• Additional Massage Program documents and resources
• Additional Healthy Nail Salon Program documents and resources

Housing

• Hotels, Lodging, and Short Term Rentals Industry Guidance
• Campgrounds, RV Parks, and Outdoor Recreation Industry Guidance
• Additional Housing Program documents and resources

Pools

• Campgrounds, RV Parks, and Outdoor Recreation Industry Guidance
• Fitness Facilities Industry Guidance
• Hotels, Lodging, and Short Term Rentals Industry Guidance
• COVID-19 Pool Opening Guidelines
• Pools COVID-19 Sign
• Attendance Record and Checklist
• Sample Health and Safety Guidelines for Public Swimming Pools
• Pool Service Company Maintenance and Owners Checklist
• Additional Pool Program documents and resources

Hazardous Materials (CUPA)

As San Mateo County reopens every business must create a safer, low-risk environment. If you own or manage a business, you are required to follow the guidance for your specific industry type and complete the appropriate checklist.  The checklists below, along with the Health Officer’s social distancing protocol and self-certification placard, must be posted where it is readily visible to employees, vendors, and customers.

Industry Type	Link to State Guidance	Link to Health and Safety Plan Checklist
Auto Dealers	State Guidance	Required Health and Safety Plan Checklist
Biotechnology	State Guidance	Required Health and Safety Plan Checklist
Construction	State Guidance	Required Health and Safety Plan Checklist
Farms	State Guidance	Required Health and Safety Plan Checklist
Manufacturing	State Guidance	Required Health and Safety Plan Checklist
Retail	State Guidance	Required Health and Safety Plan Checklist
Warehouses	State Guidance	Required Health and Safety Plan Checklist
Restaurants – Dine-in	State Guidance	Required Health and Safety Plan Checklist
Restaurants, Bars, Wineries	State Guidance	Template Health and Safety Plan Checklist is not available at this time
Movie Theaters, Bowling Alleys, Arcades	State Guidance	Template Health and Safety Plan Checklist is not available at this time
Massage, Nail Salons, Body Art	State Guidance	Template Health and Safety Plan Checklist is not available at this time
Hair Salons and Barbershops	State Guidance	Required Health and Safety Plan Checklist
Hotels, Short Term Rentals	State Guidance	Template Health and Safety Plan Checklist is not available at this time
Campgrounds	State Guidance	Template Health and Safety Plan Checklist is not available at this time
Office Buildings	State Guidance	Required Health and Safety Plan Checklist

Additional CUPA Program documents and resources.

Medical Waste

Biotechnology

State Guidance

Required Health and Safety Plan Checklist

Manufacturing

State Guidance

Required Health and Safety Plan Checklist

Warehouses

State Guidance

Required Health and Safety Plan Checklist

• Federal Motor Carrier Safety Administration (FMCSA) Expanded Emergency Declaration – FAQs
• Additional Medical Waste Program documents and resources.

Land Use, Septic and Drilling

• Construction Industry Guidance
• General Checklist for Construction Employers
• Additional Land Use, Septic, and Drilling documents and resources

Backflow Testing

• Limited Services Industry Guidance
• General Checklist for Limited Services 
• Additional Cross Connection Program documents and resources

Solid Waste

Manufacturing

State Guidance

Required Health and Safety Plan Checklist

Warehouses

State Guidance

Required Health and Safety Plan Checklist

• Resource Recovery Coalition of California COVID-19 Virus Guidance
• Solid Waste Industry of North America (SWANA) Guidance
• California Resource Recovery Association (CRRA) – COVID-19 Webpage
• Institute of Scrap Recycling Industries (ISRI) Member Alert – Resources for Preventing the Spread of Coronavirus
• Department of Health Services – Guidance on the Essential Critical Infrastructure Workforce (Public Works Section)
• Federal Motor Carrier Safety Administration (FMCSA) Expanded Emergency Declaration – FAQs (specific to haulers of household waste)
• US Composting Council – COVID-19 Response Resources
• Institute for Local Self-Reliance: COVID-19 Resources for Composters & Food Scrap Collectors
• Additional Solid Waste Program documents and resources.

Office Hours & Services

The office is open Monday – Friday from 8:00 a.m. – 5:00 p.m. by appointment only until further notice.    

LIMITED SERVICES* INCLUDE: 

• Pickup/drop off plans
• Purchase backflow tags
  (Backflow tags may still be purchased via phone and left in a labeled envelope outside suite 100 for pick up on Mondays and Fridays.)
• Drop off applications
• Mobile food registration renewals
• Fee payments

*On-site, in-person consultations are not being scheduled at this time. 

PHONE HOURS:
(650) 372-6200
Monday – Friday | 8:00 AM to 5 PM

ONLINE RESOURCES:

• Pay your invoice online
• Submit an online complaint.