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COVID-19 Requirements & Resources

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Document Display Requirements for Businesses

Businesses operating in San Mateo County must complete, post, and share the first three documents with vendors and customers at all public entrances. The Health and Safety Plan listed below must be shared with and posted for employees.

1) Self-Certification Placard  – Post this placard at all public entrances and list your local law enforcement agency in the department fields of this document.

2) Health Officer Order Appendix A: Social Distancing Protocol English | Español | Chinese | Tagalog - Use this form or post similar content.

3)  Health and Safety Signage English | Spanish | Chinese  – Post these signs or a sign that lists all COVID-19 symptoms at every public entrance.

4) Health and Safety Plan - Refer to your business type below for industry-specific guidance materials and post for all employees.

Frequently Asked Questions for Businesses 

EnglishSpanish | Chinese

COVID-19 Exposure Guidance in the Workplace

English | Spanish | Chinese

Food Safety

Body Art, Nail Salons, and Massage Establishments

Housing

Pools

Hazardous Materials (CUPA)

As San Mateo County reopens every business must create a safer, low-risk environment. If you own or manage a business, you are required to follow the guidance for your specific industry type and complete the appropriate checklist.  The checklists below, along with the Health Officer’s social distancing protocol and self-certification placard, must be posted where it is readily visible to employees, vendors, and customers.

Industry Type

Link to State Guidance

Link to Health and Safety Plan Checklist

Auto Dealers

State Guidance        

Required Health and Safety Plan Checklist

Biotechnology

State Guidance

Required Health and Safety Plan Checklist

Construction

State Guidance       

Required Health and Safety Plan Checklist

Farms

State Guidance         

Required Health and Safety Plan Checklist

 

Manufacturing

State Guidance

Required Health and Safety Plan Checklist

Retail

State Guidance   

Required Health and Safety Plan Checklist

Warehouses

State Guidance

Required Health and Safety Plan Checklist

Restaurants – Dine-in

State Guidance

Required Health and Safety Plan Checklist

Restaurants, Bars, Wineries

State Guidance

Template Health and Safety Plan Checklist is not available at this time

Movie Theaters, Bowling Alleys, Arcades

State Guidance

Template Health and Safety Plan Checklist is not available at this time

Massage, Nail Salons, Body Art

State Guidance

Template Health and Safety Plan Checklist is not available at this time

Hair Salons and Barbershops

State Guidance

Required Health and Safety Plan Checklist

Hotels, Short Term Rentals

State Guidance

Template Health and Safety Plan Checklist is not available at this time

Campgrounds

State Guidance

Template Health and Safety Plan Checklist is not available at this time

Office Buildings State Guidance 

Required Health and Safety Plan Checklist

Additional CUPA Program documents and resources.

Medical Waste

Biotechnology

State Guidance

Required Health and Safety Plan Checklist

Manufacturing

State Guidance

Required Health and Safety Plan Checklist

Warehouses

State Guidance

Required Health and Safety Plan Checklist

Land Use, Septic and Drilling

Backflow Testing

Solid Waste

Manufacturing

State Guidance

Required Health and Safety Plan Checklist

Warehouses

State Guidance

Required Health and Safety Plan Checklist

Office Hours & Services

The office is open Monday – Friday from 8:00 a.m. – 5:00 p.m. by appointment only until further notice.    

LIMITED SERVICES* INCLUDE: 

  • Pickup/drop off plans
  • Purchase backflow tags
    (Backflow tags may still be purchased via phone and left in a labeled envelope outside suite 100 for pick up on Mondays and Fridays.)
  • Drop off applications
  • Mobile food registration renewals
  • Fee payments

*On-site, in-person consultations are not being scheduled at this time. 

PHONE HOURS:
(650) 372-6200
Monday – Friday | 8:00 AM to 5 PM

ONLINE RESOURCES:

Commands