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Services for older adults & people with disabilities

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24-Hour Emergency & Advice Line
for Older & Dependent Adults

The Aging and Adult Services Hotline is San Mateo County’s 24-hour information and emergency response line. It helps older adults, people with disabilities, dependent adults, and caregivers access the services they need to keep them safe. The Hotline line is staffed by experienced social workers.

Information and Referral

Hotline staff answer questions about the wide variety of services available through the County and in the community. The Hotline is the main entry point for services provided by the Aging and Adult Services Division.

1-844-868-0938
1-650-573-3900 (From outside CA)
711 for California Relay Services (TDD)