24-Hour Emergency & Advice Line
for Older & Dependent Adults

The Aging and Adult Services Hotline is San Mateo County’s 24-hour information and emergency response line. It helps older adults, people with disabilities, dependent adults, and caregivers access the services they need to keep them safe. The Hotline line is staffed by experienced social workers.

Information and Referral

Hotline staff answer questions about the wide variety of services available through the County and in the community. The Hotline is the main entry point for services provided by the Aging and Adult Services Division.

1-844-868-0938

1-650-573-3900 (From outside CA)

711 for California Relay Services (TDD)

Office Information
Aging and Disability Services

Mailing Address:

San Mateo County Aging and Disability Services
PO Box 5892
San Mateo, CA 94402

Office Location:

San Mateo County Aging and Disability Services
2000 Alameda de las Pulgas, Suite 200
San Mateo, CA 94403

Mailing Address:
San Mateo County Aging and Disability Services
PO Box 5892
San Mateo, CA 94402

Office Location:
San Mateo County Aging and Disability Services
2000 Alameda de las Pulgas, Suite 200
San Mateo, CA 94403

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Help at Home Directory
Information about home and community-based services available in San Mateo County

The Help at Home Directory is a reference guide to assist San Mateo County adults of all incomes in finding local resources related to aging, dementia care, hospice, food and clothing, mental health and other services.

A listing in this guide does not imply endorsement of any particular agency or service; nor does omission reflect on the value or quality of a service. Individual providers are not listed in this booklet.

Services: Aging and Disability

Overview February 10, 2016

Aging and Disability Services

Services for older and dependent adults, including abuse prevention, public guardian and authority, in-home care, nutritious meals and more.

San Mateo County Aging and Disability Services Community Engagement RFP Result

Notice of Intent to Award-Community Engagement RFP

San Mateo County Aging and Disability Services Capacity Evaluation services RFP Result

Result Announcement Memo - Capacity Evaluation RFP

Protection

Overview February 2, 2016

Protection Services

All seniors and adults with disabilities have the right to live their lives in a healthy and safe environment and to conduct their lives without emotional, physical, or sexual abuse, neglect, self-neglect, isolation, abandonment, financial abuse, or the fear of abuse.