Policy: 25-07 Network Adequacy Standards and Timely Treatment Access for Mental Health (MHPs) and Drug Medi-Cal Organized Delivery System (DMC-ODS)

Resources

General

Timely Access Standard Timelines - Updated 1/28/2026
Timely Access Service Categories – Updated 6/18/2026
Timely Access Webinar, Part 1 and Recording – Updated 1/15/2026
Timely Access Webinar, Part 2 and Recording – Updated 2/19/2026
Timely Access Updates Webinar and Recording – Updated 6/18/2026
Timely Access Tracking Form PDF - Updated 1/15/2026
Timely Access Key Definitions – Updated 1/28/2026
Timely Access Referral Source Examples – Updated 1/15/2026
Timely Access Flowchart for Widgets and Reports – Updated Version Coming Soon

Avatar Form How Tos

Timely Access Avatar Form Screen Shots – Updated 6/18/2026

FlowCharts

Timely Access Flow Chart for New Clients (MH and SUD) – Updated 6/18/2026
Timely Access Flowchart for Discharged (SMHS) – Updated 6/18/2026
Timely Access Flowchart for Discharged (SUD) – Updated 6/18/2026