San Mateo County Health is committed to ensuring a safe, welcoming, respectful, healing environment for everyone: our patients, clients, visitors and staff. To ensure such an environment, we prohibit:

Discrimination

Any action, language or behavior that is abusive or discriminatory, based on race, ethnicity, gender, sexual orientation or other identities

Harassment 

Including sexual harassment and/or unwelcome behavior or language

Violence

Any act, or threat of, violence or intimidation, including physical assault

Weapons 

The use or brandishing of any weapon to intimidate, threaten, or assault

To maintain a safe environment, County Health may take action against any of the behaviors described above, including reporting a person’s conduct to the appropriate authorities. If you feel our environment is not safe and welcoming, contact us at:

HS_PHPP_Vital_Records_Customer_Experience@smcgov.org

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