The TIES line is San Mateo County’s 24-hour information and emergency response line. It helps seniors, people with disabilities, dependent adults, and caregivers access the services they need to keep them safe. The TIES line is staffed by knowledgeable and experienced social workers and public health nurses.
Information and Referral
TIES line staff answer questions about the wide variety of services available through the County and in the community. The TIES line is the main entry point for services provided by the Aging and Adult Services Division.