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Office of Diversity & Equity

General information

About Us

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The Office of Diversity and Equity (ODE) is the hub for information and resources on addressing health disparities. More than ever, we believe that creating better health outcomes and opportunities for our clients means we must make a much stronger connection to broader social justice and equity efforts.

The beginnings of ODE can be traced back to a few staff members, formerly known as the Cultural Competence Council, that met at lunchtime to discuss diversity issues in their clinical work.  To better explain the work of ODE, the Fish framework was developed to represent the goal of addressing health disparities, health inequities, and stigma in mental health and substance use. 


ODE is dedicated to addressing health disparities, health inequities, and stigma in the areas of mental health and substance use, and supporting wellness and recovery among underserved, unserved, and inappropriately served communities in San Mateo County.

  • Cultural competence and cultural humility
  • Shared and multicultural leadership
  • Building bridges and sustainability of partnerships
  • Forward and out-of-the-box thinking
  • Advocacy and community capacity
  • Using data to determine outcomes

ODE Brochure
Roadmaps for a Strategic Approach

Meet Our Staff


Jei Africa

He/ Him/ His
(650) 573-2714

Doris Estremera

She/ Her/ Hers
Mental Health Services Act (MHSA) Manager
(650) 573-2889

Erica Britton

She/ Her/ Hers
Workforce Education Training (WET) Coordinator
(650) 372-6153

Nancy Chen

She/ Her/ Hers
Mental Health Program Specialist
Community Education Programs
(650) 573-5092

Briana Evans

She/ Her/ Hers
Senior Community Health Planner
Community Outreach and Engagement
(650) 372-6138

Sylvia Tang

She/ Her/ Hers
Community Health Planner
Stigma Discrimination Reduction
Suicide Prevention
Evaluation Support
(650) 578-7165

Colin Hart

He/ Him/ His
Community Health Planner
Culturally and Linguistically Appropriate Services (CLAS)
Mental Health Services Act (MHSA) Support
(650) 573-5062

Frances Lobos

She/ Her/ Hers
Program Coordinator
Parent Project®
(650) 372-3272

Natalie Andrade

She/ Her/ Hers
Program Coordinator
Adult and Youth Mental Health First Aid
(650) 372-8548

Siavash Zohoori

He/ Him/ His
Community Program Specialist
Digital Storytelling, Photovoice
(650) 372-3214

Hillary Chu

She/ Her/ Hers
Community Health Planner

Kristie Lui

She/ Her/ Hers
Community Program Specialist I
650- 573- 5037

Annette J Pakhchian

She/Her/ Hers, They/ Them/ Theirs
Community Program Specialist II 
LGBTQ+ Outreach Worker
650- 372- 6156

Daniel Naha- Veevalu

He/ Him/ His
Community Program Specialist II
PI Outreach Worker



General information


Ongoing Cultural Competence Trainings


Title Description Next Training
Becoming Visible- Using Cultural Humility in Asking Sexual Orientation Gender Identity (SOGI) Questions

One of San Mateo County BHRS’ strategic initiatives is to reduce healthcare disparities in the LGBTQ+ populations. In order to achieve this goal, we will start collecting data on sexual orientation and gender identity of all our patients/clients. This will require extensive staff training in LGBTQ+ health and psychosocial issues faced by the LGBTQ+ populations.

September 19, 2017 thru December 12, 2017
Prevention and Management of Assaultive Behavior In Outpatient Settings This course will help participants identify words used to initiate the cycle of provocation/ antagonization as well as primary interventions that must reliably stimulate rational-thought in another. Participants will also recognize communicational missteps and default words to re-establish balance in a professional relationship.   
Working Effectively with Interpreters: Refresher Course Using the principles that were learned in the in-person training, this course is a convenient online refresher course that is aimed at refreshing staff and county contractors with knowledge and skills to develop competency in working with interpreters. Ongoing
Building Bridges to Diversity and Inclusion: Cultural Humility for Clinical and Non-Clinical Staff Cultural humility offers one approach to engage with the ever-changing dynamics of cultural and difference, power and privilege, as we go through our day-to-day work.  This collaborative and interactive training will provide attendees with an opportunity to engage and explore these concepts as we all continue to work towards fostering inclusion in the workplace.  TBD


General information


New Community Resources
Cultural Competence
Health Disparities
Available Films
Title Description  

A Girl Like Me

A true story about the life of Gwen Araujo, born Edward Araujo, a teenager who fought with patience and courage to be accepted for who she was.

Daddy and Papa

A documentary depicting the social, political and cultural difficulties surrounding homosexual fatherhood.

RACE: The Power of an Illusion

A 3-part series that examines and dismantles common myths and misconceptions about race.


From the voices and perspectives of ethnically and sexually diverse teens, Straightlaced is a documentary that addresses American ideals and issues surrounding gender and sexuality.

True Colors

A compelling documentary about the life experiences of four homosexual men facing adversity.

Unnatural Causes

An exploratory film series about how racial and socioeconomic inequities, such as in housing, education, employment, and power, can lead to negative health outcomes.

Another Kind of Valor

A DVD/CD Learning System that begins to share insights about the struggles that lie ahead for all involved. By presenting a series of nine carefully crafted 25- to 45-minute docudrama video vignettes that probe the veteran’s experiences – pre-war, battleground, and post deployment – it attempts to reveal clues about when and how an individual exposure to powerful trauma that alters life has forced a departure from our society’s agreed upon concept of reality and what is acceptable.