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EMS Providers

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Healthcare Emergency Preparedness Coalition for Skilled Nursing Facilities Kick-Off Event

  • Lessons learned from SNF evacuation
  • New emergency preparedness CMS guidelines
  • Tabletop exercise

San Mateo County Emergency Medical Services (EMS) is excited to sponsor its upcoming event—the official launch of the Healthcare Emergency Preparedness Coalition for Skilled Nursing Facilities (SNF).

This event will kick off a new era of partnerships across the county to bolster response, recovery and mitigation activities related to SNF disaster operations.

(650) 573-4241
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Patient Care Protocols

Introduction (Combined Intro PDFs) (Note: Drug lists are under revision for 2014)

Mission Statement

Emergency Medical Services (EMS) provides an integrated and coordinated system of services to ensure appropriate, timely, and respectful emergency medical care to meet the needs of patients and their families in San Mateo County.

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EMS Policy & Procedure Manual

This page includes the policies, procedures, and treatment protocols for the San Mateo County prehospital care system. The information is provided by the San Mateo County Emergency Medical Services Agency, and is designed for use within San Mateo County. Updates and new policies are noted with the implementation date. Numeric gaps in document numbers indicate that a policy or procedure has been deleted and is not part of the current San Mateo County prehospital care system. Any questions should be directed to the EMS Agency at (650) 573-2564.

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EMS Conferences, Presentations & Reports

2016 Annual EMS Stroke Symposium: A Matter of Time
Conference Program

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Memos and Communications

The following memos and communications come from the San Mateo County EMS Agency and EMS Medical Director. The following documents enhance and support current policy, procedures, and protocols. All posted content should be considered current.

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Maddy Fund

Important Update: A portion of the money we normally receive for physician reimbursement through the Maddy Fund, the Emergency Medical Services Appropriation (EMSA) Funding, has been cut.  Please note that we are still administering the Maddy Fund.  Beginning July 1, in the fiscal year 2009-2010, all EMSA funding normally provided to local EMS agencies (LEMSA) is to be cut by the State of California.

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Public Access Defibrillation

A defibrillator is used to “restart” the heart following cardiac arrest. These machines have been used in hospitals since the 1960s and outside the hospital by emergency medical responders since the 1970s. Sudden cardiac arrest is usually the result of erratic electrical activity within the heart muscle causing the heart to quiver no blood to be pumped. Cardiopulmonary resuscitation (CPR) can restore some blood flow but it is essential that an electrical shock be delivered to the heart (defibrillation) in order to restore an effective heart rhythm.

General information

General Information

San Mateo County began its paramedic emergency ambulance service program almost 30 years ago. One city, South San Francisco, became a paramedic provider in 1975. In 1976, San Mateo County became the first California county to conduct a Request for Proposal (RFP) process granting an exclusive operating area for emergency ambulance service. Over the next two years a countywide system of paramedic-staffed ambulances was established.