Report a Problem: Housing

Overview

Housing

To file a complaint about:

  • Leaking roofs
  • Faulty plumbing
  • Inadequate heating
  • Substandard electrical problems
  • Pests (including rodents and cockroaches)
  • Mold
  • Lead

In these places:

  • Rental properties (apartment buildings of 4 units or more)
  • Hotels, motels, bed and breakfasts
  • Mobile home parks (within unincorporated San Mateo County)
  • Organized camps
  • Employee housing
  • Detention facilities

Call (650) 599-1122 or use the Online Complaint Form. Environmental Health can only respond to complaints made about the above places. 

If you reside within the City of San Mateo or the City of San Carlos, contact your local Code Enforcement Dept. directly for more information on registering a complaint.

Complaints concerning Housing Authority, HUD, or Section 8 should be directed to the San Mateo County Dept. of Housing at 650-802-3300.

If you’d like to file a complaint about a townhome or condominium, contact the owner, HOA, or obtain legal advice.

For additional information on the Housing Inspection Program please review the Housing Inspection Program Packet.

General information

Protect Your Children from Lead Poisoning

Lead is a poison. Lead is harmful even in very small amounts, and it is most dangerous for young children.

Children with lead in their bodies usually do not look or act sick. A blood lead test is the only way to know if there is lead in your child’s body.

Protecting children from exposure to lead is important to lifelong good health. No amount of lead is considered safe. Even small amounts of lead can affect IQ, ability to pay attention, and academic achievement.

Lead is a big problem in San Mateo County: 80% of homes here likely have lead-based paint.

2000 Alameda de las Pulgas
San Mateo, CA 94403
(650) 573-2877