Behavioral Health Services & Resources
If you or a loved one is struggling from a mental health
problem, you are not alone.
We’re here to help.
Call our Access Call Center 24/7 for assistance
Toll Free: (800) 686-0101
TTY for the hearing impaired - please call 711
STEP 1: To get help for yourself or a loved one, start by calling Behavioral Health and Recovery Services’ Access Call Center.
STEP 2: A trained professional will ask you questions to help find the right care for you.
STEP 3: You will receive a referral to an appropriate mental health and/or substance use treatment provider.
We serve San Mateo County residents with Medi-Cal and individuals who are uninsured with clinics located in:
- Daly City
- San Mateo
- Half Moon Bay
- Redwood City
- East Palo Alto
Learn more about how to request services, [Spanish], [Chinese], [Tagalog], [Russian]
Interpreter Services
Access Call Center staff speak English, Spanish, and Chinese. For other languages, they will assist you through a free telephone interpreter service
For more information about BHRS, see our brochure. [Spanish], [Chinese],[Tagalog], [Russian]
For COVID-19 behavioral health resources, click here.
Learn about the BHRS COVID-19 service modifications here.
Is My Insurance Accepted?
BHRS serves Health Plan of San Mateo members with the following plans: Medi-Cal, CareAdvantange, County ACE, HealthWorx and residents who do not have any insurance.
Privately insured? Contact your carrier to learn about coverage options and mental health services available to you through your health insurance plan.
You Are Not Alone – 24/7 Support is Available
We all want to protect the people we love, but sometimes, we cannot do it alone. If you, a family member or a friend is in a mental health or substance use crisis, call (650) 579-0350.
If you or they are at risk of harming themselves or others, call 911. Even if you or your family member may be upset or afraid, call to help ensure everyone’s safety.
You can also call or text 988 for the National Suicide and Crisis Lifeline.
For more information, see crisis services.
