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Safety Precautions
Keeping you safe at our hospital and clinics

Woman using hand sanitizer

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Your safety is always our first priority. If you are visiting us for an annual physical, to manage a chronic disease, need a procedure, or are coming to our emergency room, we are here to safely meet your health needs. Here’s what we’re doing to keep you safe:

Mandatory Masking

Doctors, nurses, and staff are required to wear a mask in all areas. Additional personal protective equipment (PPE) is required for certain procedures and we are working hard to make sure they have all the PPE they need. We also provide a mask to every patient and ask them to wear it all times.

Health Screenings

Everyone who enters our buildings is asked to clean their hands and wear a mask. We take their temperature and screen them for COVID-19 symptoms. Staff who have symptoms, no matter how mild, are asked to go home until they meet CDC guidelines to return to work.

Patient Testing

All patients coming for a clinic visit are checked for symptoms and temperature. Before a surgery or procedure like a colonoscopy, patients are tested for COVID-19. If the results are positive, we will cancel and reschedule the procedure, if it can be delayed. We will give as much notice as possible, but we often do not have the test results until the day before, or the day of, the surgery. Every patient admitted to the hospital is tested for COVID-19.

Physical Distancing

Patient rooms, waiting rooms, and other common areas were arranged and marked to make sure everyone can be at a safe distance while receiving care. Most registration areas have barriers like plexiglass to protect patients and staff. Our emergency room has a separate entrance from our clinics. Patients with an infectious disease are cared for in isolation rooms.

Restricted Visitor Policy

We have restricted visitors to our inpatient units so we can maintain physical distancing for staff and patients. Patients are asked to come to clinic appointments alone. If needed, one caregiver can come with a patient to their primary care or specialty care visit.


We follow strict cleaning protocols to prevent infection. Waiting rooms, restrooms, and high-traffic areas are disinfected multiple times a day. Exam rooms and procedure rooms are disinfected before and after every patient use. Hospital patient rooms are cleaned using a multi-step process recommended by the CDC. All transport equipment is disinfected frequently.