Keeping you safe at our hospital and clinics
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Our goal is to create a safe and welcoming environment so we can focus on your health. If you have questions about our safety precautions, please ask your care team.
No Weapons or Dangerous Items
No weapons or dangerous items of any kind are allowed in our hospital or clinics. Security staff will search purses, tote bags, lunch boxes, backpacks, etc. for anything that could be used as a weapon to harm someone or cause significant damage to property. Each person will be checked with a metal detecting wand may be used as an extra precaution.
Prohibited items include, but are not limited to, any type of firearm, replica firearm, knife, box cutter, screwdriver, scissors, sap, club, pepper spray, mace, taser, cigarette lighter, and fireworks.
Masks are required at all times inside the hospital and clinics, including when in the exam room alone. Please make sure your mask covers your mouth and your nose. We will provide a mask if you don’t have one.
Everyone who enters our buildings is asked to clean their hands and wear a mask. We will take your temperature and ask if you have COVID-19 symptoms.
Patients with symptoms can still go to their appointment. It’s important we know your symptoms so we can make sure your clinic visit is safe for everyone.
Before a surgery or procedure like a colonoscopy, patients are tested for COVID-19. If the results are positive, we will cancel and reschedule the procedure, if it can be delayed. We will give as much notice as possible, but we often do not have the test results until the day before, or the day of, the surgery. Every patient admitted to the hospital is tested for COVID-19.
Patient rooms, waiting rooms, and other common areas are arranged to make sure everyone can be at a safe distance while receiving care. Most registration areas have barriers like plexiglass to protect patients and staff. Our emergency room has a separate entrance from our clinics. Patients with an infectious disease are cared for in isolation rooms.
Restricted Visitor Policy
We have restricted visitors to our inpatient units so we can maintain physical distancing for staff and patients. Patients are asked to come to clinic appointments alone. If needed, one caregiver can come with a patient to their primary care or specialty care visit.
We follow strict cleaning protocols to prevent infection. Waiting rooms, restrooms, and high-traffic areas are disinfected multiple times a day. Exam rooms and procedure rooms are disinfected before and after every patient use. Hospital patient rooms are cleaned using a multi-step process recommended by the CDC. All transport equipment is disinfected frequently.