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General information

Visitor Information 


To continue our efforts to protect the health of our patients and employees from COVID-19, we are temporarily suspending visitation to our hospital. However, we’re happy to offer other options for you to reach out to your loved one:

Virtual Visiting
We know connecting with family and friends is an important part of healing. We encourage you to stay in contact with your loved one.

  • If they have access to a smart phone or device, free wifi is available throughout the hospital.
  • To talk by phone, call our main number at 650-573-2222 and ask to be transferred to their room.

Gift Drop-Off
Our staff are happy to deliver the items to your loved one when time allows. Please remember our staff are following strict infection control practices and may not be able to deliver the items immediately due to job duties.

Non-perishable item drop-off locations:
West Entrance
Main Entrance 

Hours: 7AM – 6PM

Please note: 

  • Unfortunately, we cannot allow flowers in any patient rooms.
  • Items may not be dropped off at our Emergency Entrance.

A team of doctors and nurses are focused on the health of your loved one. We are doing all we can to keep them comfortable and help them heal. If you are concerned about the status of their health, talk to their nurse about the best way to get updates. Call 650-573-2222 and asked to be transferred to the nursing unit. We follow all privacy laws to protect our patients so what they can share may vary.