My Health SMMC
Welcome to MyHealthSMMC, San Mateo Medical Center’s secure, online patient portal.
Sign Up today!
Not registered in MyHealthSMMC? It’s easy! Next time you have a doctor appointment, tell the registration staff you want to sign up. (A private e-mail address is required.). You’ll be able to view your current health summary, your medication list, your allergy list, and your outpatient radiology and lab results. We will be adding more functions including e-mailing your care team and making or canceling an appointment.
Questions and Answers about MyHealthSMMC
How Do I Sign Up for MyHealthSMMC?
It’s easy to sign up! Tell the registration staff you want to sign up and instructions on how to login will be e-mailed to you.
Does it Matter What E-mail Address I Provide?
Yes! A temporary password will be sent to the e-mail address you provide. Anyone who has access to that e-mail account will see your temporary password. The first time you log in, you will create your own password that you can keep private.
Is MyHealthSMMC Secure?
Yes! Because you create a password only you know, your health information is private and secure.
What if I forget My Password?
If you forget your password, you can click on the “Can’t access your account?” link from the login window and follow the steps. You will get an e-mail with a link to reset your password.
Where can I log into MyHeathSMMC?
You can login using any device with internet access, including your computer or phone.
Who can I call if I have problems logging on?
For technical support, call 650-372-8576
What can I see on MyHealthSMMC?
You can view your most recent personal health summary, including your medication list and allergy list plus your outpatient lab and radiology results.
How long does it take for lab and radiology results to post to the patient portal?
The results of most lab tests ordered during your visit will be available to you in MyHealthSMMC as soon as they are ready. This means you may see a result before your provider has a chance to review it. If you see “Not yet reviewed by provider,” please wait for your provider or clinical team to review the results (about 3-5business days). If you do not use MyHealthSMMC, you will receive a call from your care team if changes are needed to your care plan.
Can I make an appointment online?
No. At this time MyHealthSMMC only lets you view your health information. We will add more functions in the future including making an appointment, ordering a medication refill, and e-mailing your care team.