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Share Your Experience With Us
We want to hear from you!


We strive for every patient and visitor to have a great experience at San Mateo Medical Center’s hospital and clinics. Your feedback helps us continue to create positive experiences for everyone.

We welcome your:

  • Compliments
  • Feedback
  • Formal grievances

Our Patient Experience Team can be reached by phone or email. Please call us to schedule an in-person appointment.

Patient Experience Department

Hours: Monday – Friday, 8:00 a.m. – 3 p.m. (except holidays)
Phone: (650) 573-3731
Handout: We want to hear from YOU!
¡Queremos saber su OPINIÓN!