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Skilled Nursing Care

General information

SNF 1A Visiting

(updated October 2021)


Please note that visiting rules and hours are subject to change.

Appointments for visits are required, and must be scheduled 24 hours in advance. All visits will be supervised and limited to 30 minutes at this time. 

To schedule a visit: Call (650) 722-4418
Visiting hours: Tuesday - Saturday, 1:45 PM to 4:30 PM



Vaccination is highly recommended; it is the most effective way of preventing infections, transmission, and outbreaks for you, your loved ones, and our community.

  • Visitors must be fully vaccinated against COVID-19. Proof of COVID-19 vaccination must be provided at the hospital entrances. Please show your ID. 

    • “Fully vaccinated” for COVID-19 means: 2 weeks or more after receiving the second dose of a 2-dose vaccine (Pfizer-BioNTech or Moderna) OR 2 weeks or more after receiving a single-dose vaccine (Johnson and Johnson/Janssen).
  • If a visitor is NOT fully vaccinated for COVID-19, proof of a negative COVID-19 test taken within 72 hours must be provided before each visit.


  • If patient is being treated for COVID-19: visit must be virtual (through Zoom or phone).
  • If patient is in critical condition: visitors will be allowed without vaccination and testing requirements, but must follow the unit’s infection control protocols.



  • All visitors must show proof of COVID-19 vaccination at the hospital entrances. Please also show your ID.
  • All visitors will be screened for COVID-19 symptoms and close contact with COVID-19 in the last 14 days prior to entering the hospital AND once they arrive in the unit. 
  • Visitors must wear a procedure mask at all times (and any other additional PPE that may be required) and perform hand hygiene (use alcohol-based hand rub or disinfecting wipes) before entering hospital AND visitation area.
  • Once checked-in at the hospital entrance, you will be directed to the nursing unit—please do not walk around the hospital or unit.


  • Two (2) visitors per resident at a time is allowed, and visits will be limited to 30 minutes. 
  • If the patient and their visitors are fully vaccinated, masks and social distancing will not be required during the visit but is highly recommended.
  • Limited physical contact is subject to additional requirements.
  • Children under the age of 18 are not allowed to visit at this time.


  • The visitation log will be reviewed regularly to ensure that all residents get a chance to be visited by their family or responsible party.
  • Cleaning AND disinfecting of the visitation area will be done by San Mateo Medical Center staff after each visit.
  • Visitors who do not follow the Visitation Rules will be asked to leave and/or may not be permitted to visit.

All other visiting rules and information can be found HERE.



We offer specialized care and support so our patients can be independent and safe. Our skilled nursing unit offers the following services:

  • Skilled nursing care
  • Medical care
  • Rehabilitation
  • Recreation therapy
  • Social services
  • Meals
  • Laundry services
  • Housekeeping

San Mateo Medical Center also oversees the operation of Burlingame Long Term Care.