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Medical Records

General information

We care about your privacy and want to provide your records to you or your new doctor in a safe, private way. 

Information and Assistance

(650) 573-2354


Monday –  Friday: 8:00 a.m. –  4:30 p.m.

Requesting Your Medical Records

To get a copy of your medical records please complete an Authorization for Release of Patient Information form. Mail your completed form and processing fee to the location where you received services. (Locations are listed on the authorization form.)

Requests also can be made in person at our office located on the first floor of our hospital in San Mateo. 

Processing Fees

Fees must be paid by check or money order made payable to San Mateo Medical Center.
- Requested by patient – up to 10 pages: $5
- Requested by patient – more than 10 pages: $0.25 per page
- Vaccine (immunization) records: No charge
- Requested by doctor: No charge (will be sent directly to doctor)