We care about your privacy and want to provide your records to you or your new doctor in a safe, private way. 

Information and Assistance

(650) 573-2354

Hours

Monday –  Friday: 8:00 a.m. –  4:00 p.m.

To Submit a Form to the Medical Records Department

Drop Off: in person at the hospital. Our office is located on the first floor, near the West entrance. 

Fax: (650) 573-3772

Email: HIMROI@smcgov.org

Mail:
San Mateo Medical Center
Attn: Medical Records
222 W 39th Avenue
San Mateo, CA 94403 

Requesting Your Medical Records

To get a copy of your medical records please complete an Authorization for Release of Patient Information form (linked below). Mail your completed form and processing fee to the address listed above.

Authorization for Release of Patient Information
Autorización para Divulgar Información del Paciente 

Processing Fees

Fees must be paid by check or money order made payable to San Mateo Medical Center.
- Requested by patient – up to 10 pages: $5
- Requested by patient – more than 10 pages: $0.25 per page
- Vaccine (immunization) records: No charge
- Requested by doctor: No charge (will be sent directly to doctor)