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If You Test Positive

The Support You Need

The Support You Need

If you test positive, a member of our contact tracing and care navigation team will call you — or you will receive a text message. A positive test for COVID-19 can be scary and unsettling, and we want to provide the support you need to focus on your care.

If you or a family member needs to isolate or quarantine, you may be eligible for:

  • Housing and meals at no charge at a local hotel;
  • Food delivery to your home;
  • Rental relief, up to one month’s rent;
  • Economic relief;
  • Assistance caring for a child or elder family member

Please answer the call or text message – your response could save lives.

The health officer’s orders and guidelines for isolation and quarantine are here.

Learn more about contact tracing:
Contact Tracing - English
Contact Tracing - Spanish
Contact Tracing - Simplified Chinese
Contact Tracing - Tongan

Contact tracing infographic:
Infographic - English
Infographic - Spanish
Infographic - Simplified Chinese
Infographic - Tongan


What is Contact Tracing?

Responding to Contact Tracers

Leer en español 

San Mateo County Health has partnered with a company called Qualtrics on secure web-based surveys to aid in the case investigation and contact tracing processes.

If you test positive for COVID-19, you will receive a health assessment survey developed in Qualtrics that asks about your health and who you have been in close contact with.