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COVID-19 Service Modification Notice

General information

COVID-19 Service Modification Notice – This information is subject to change at any time, please call before visiting.  

BHRS offices and clinics have been operational since the start of the pandemic.  The doors to BHRS clinics and offices are currently open to serve people who walk in without an appointment.

Because this situation may change quickly consumers are encouraged to call ahead (see the program contact list).

We continue to observe safety, masking, and social distancing guidelines as required to prevent the spread of COVID-19. While this may limit our capacity for in-office services, we continue to provide services by phone or telehealth video conference.

The safety of our employees, clients, and the community continues to be a priority. 

If you are a new client seeking mental health or substance use services, get started by calling our Access Call Center

Behavioral Health and Recovery Services Access Call Center: 

The Access Call Center provides information, resources, assessments, and referrals to mental health and substance use services for San Mateo County residents with Medi-Cal or those with no insurance.

Call 1-(800) 686-0101
TTY: for deaf or hard of hearing, dial 711

Learn more about how to request services[Spanish][Chinese][Tagalog][Russian]

If you are experiencing a psychiatric emergency, call or text 9-1-1 (see Guidelines for calling 911 in a Mental Health Emergency) or go to your nearest hospital emergency room if you can safely get there.  Learn more about crisis services and resources

See the COVID-19 mental health resources page for  COVID specific information and resources.  

To contact one of our county-run programs, see the BHRS contact list. or refer to our provider directory for a completed list of all programs, including contracted provider programs and community based agencies.