COVID-19 Service Modification Notice
This information is subject to change at any time, please call before visiting.
County Reopens June 15, 2021
With the decline in COVID-19 cases and progress in vaccinating eligible individuals, the County of San Mateo is planning to reopen the remaining County services and office buildings on June 15th, 2021 to increase in-person services to our community.
BHRS Walk-In Services Resumes June 15
BHRS offices and clinics have been operational since the start of the pandemic, however, the doors were not open to walk-in traffic. Starting June 15, the doors to BHRS clinics and offices will be open to serve people who walk in without an appointment.
Though the County is starting to reopen, COVID-19 remains with us. We will continue to observe safety, masking, and social distancing guidelines to prevent the spread. While this limits our capacity for in-office services, we continue to provide services by phone or telehealth video conference.
The safety of our employees, clients, and the community continues to be a priority. Our goal is to have all in-person services restored by the fall of 2021.
If you are a new client seeking mental health or substance use services, get started by calling our Access Call Center
Behavioral Health and Recovery Services Access Call Center:
The Access Call Center provides information, resources, assessments, and referrals to mental health and substance use services for San Mateo County residents with Medi-Cal or those with no insurance.
Call 1-(800) 686-0101
TTY: for deaf or hard of hearing, dial 711
If you are experiencing a psychiatric emergency, call or text 9-1-1 (see Guidelines for calling 911 in a Mental Health Emergency) or go to your nearest hospital emergency room if you can safely get there. Learn more about crisis services and resources.
See the COVID-19 mental health resources page for COVID specific information and resources.
To contact one of our county-run programs, see the BHRS . or refer to our provider directory for a completed list of all programs, including contracted provider programs and community based agencies.