As San Mateo County Health’s Chief Information Officer, Rich Bailey works to improve the health and quality of life of county residents through technology. Directing the Health Information Technology unit, he works with a team of professionals maintaining and innovating applications and business intelligence systems, managing cybersecurity and information protection, supporting the Epic electronic health record system and guiding County Health’s overall information technology strategy. 

Bailey brings 23 years’ experience at the intersection of health care, technology and public service. Since joining County Health in 2023, first as Epic revenue leader and then as deputy CIO, he has led initiatives to standardize programs and processes while keeping staff, patients and partners at the center of every solution. Prior to joining County Health, he held leadership roles at Denver Health, MultiCare Health System and UCHealth, where he directed enterprise Epic implementations, led large-scale digital transformations and supported mission-critical revenue cycle operations.

He holds two master’s degrees, one in clinical informatics management from Stanford University and one in human resource development from Drexel University. He is certified in multiple Epic modules across the clinical, access and revenue domains and is deeply engaged in the evolving role of artificial intelligence in health care systems. 

A first-generation college graduate from rural Colorado and Ohio, Bailey is an avid mentor to rising leaders in health technology and brings both empathy and precision to his work in the service of San Mateo County’s diverse communities. Outside of work, he enjoys skiing, swimming, hiking and music — and is a proud lifelong Shania Twain fan.