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Everyone is welcome at San Mateo Medical Center

Can anyone get care at your clinic?
We provide care to everyone, no matter their immigration status. If you are a new patient, please call (650) 372-3200.

Is it safe to go to your clinic?
How we provide care has not changed. Your health and safety is still our priority. We want patients to keep their appointments and get medicine from their doctor. 

If I go to your clinic, will it hurt my chance for legal immigration?
Coming to our clinic for health care does not hurt your chances for legal immigration. 

Do I have to show identification at your clinic?
For your safety, we are required to see your identification to make sure we provide the right care. 

Do I have to sign a consent form?
We are required to get written consent for some procedures. We also need you to sign some forms so we know you are aware of your rights as a patient.

Do you use interpreters or family members for translation?
Some of our doctors are bilingual. We also use interpreters who are trained to explain medical procedures. They must keep your personal information private. We use interpreters in person, on video, or on the phone. 

Do you need to know my immigration status? 
To receive care at a clinic, we only ask what health coverage program you have. To sign up for a health coverage program, you may need to share your immigration status. We do not report that information.

Do you report the immigration status of your patients?
We do not track or report the immigration status of individual patients.