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Notification

Privacy Notice to Fair Oaks Health Center Patients
Aviso de Privacidad para los pacientes de Fair Oaks Health Center

We regret to inform our Fair Oaks Health Center patients that we discovered a potential breach of personal health information. 

Lamentamos informar a nuestros pacientes de Fair Oaks Health Center que descubrimos una posible fuga de información personal de salud.

MyHealthSMMC

General information

Welcome to MyHealthSMMC, San Mateo Medical Center’s secure, online patient portal.

Click to log in now.

Sign Up today!

Not registered in MyHealthSMMC? It’s easy! Next time you have a doctor appointment, tell the registration staff you want to sign up. (A private e-mail address is required.). You’ll be able to view your current health summary, your medication list, your allergy list, and your outpatient radiology and lab results. We will be adding more functions in the future including e-mailing your care team and making or canceling an appointment.

Questions and Answers about MyHealthSMMC

How Do I Sign Up for MyHealthSMMC?

It’s easy to sign up! Tell the registration staff you want to sign up and instructions on how to login will be e-mailed to you.

Does it Matter What E-mail Address I Provide?

Yes! A temporary password will be sent to the e-mail address you provide. Anyone who has access to that e-mail account will see your temporary password. The first time you log in, you will create your own password that you can keep private.

Is MyHealthSMMC Secure?

Yes! Because you create a password only you know, your health information is private and secure.

What if I forget My Password?

If you forget your password, you can click on the “Can’t access your account?” link from the login window and follow the steps. You will get an e-mail with a link to reset your password.

Where can I log into MyHeathSMMC?

You can login using any device with internet access, including your computer or phone.

Who can I call if I have problems logging on?

For technical support, call 650-372-8576

What can I see on MyHealthSMMC? 
Most recent personal health summary, including your medication list and allergy list plus your outpatient lab and radiology results.

How long does it take for lab and radiology results to post to the patient portal?

The amount of time it takes for results to post depends on when you had your tests done and when your doctor releases the results. If you are concerned and want your results sooner, please call your doctor’s office directly.

Can I make an appointment online?

No. At this time MyHealthSMMC only lets you view your health information. We will add more functions in the future including making an appointment, ordering a medication refill, and e-mailing your care team.

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