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Services for older adults and people with disabilities

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24-Hour Emergency & Advice Line
for Aging Adults & Seniors

The TIES line is San Mateo County’s 24-hour information and emergency response line. It helps seniors, people with disabilities, dependent adults, and caregivers access the services they need to keep them safe. The TIES line is staffed by knowledgeable and experienced social workers and public health nurses.

Information and Referral

TIES line staff answer questions about the wide variety of services available through the County and in the community. The TIES line is the main entry point for services provided by the Aging and Adult Services Division.

1-800-675-8437 (TIES)
1-650-573-3900 (From outside CA)
711 for California Relay Services (TDD)

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